“In many companies, a help desk person responds to a support case by writing a response in Outlook and sending the response both to the customer and to a knowledgebase,”
Acrolinx works with Outlook in the same way that it works in Microsoft Word, Adobe FrameMaker, Adobe InDesign, Adobe CQ, and many other office tools, desktop publishing tools, and XML editing tools. When the author clicks the Acrolinx “Check” button, the software checks the text and adds visual indicators for each potential issue. Right-clicking on each issue brings up an explanation and suggested correction.
To use Acrolinx with Outlook, customers must upgrade to the Acrolinx 3.0 release and may have to purchase Outlook support separately. Acrolinx works with Outlook 2007, 2010 and 2013 on Windows.
Acrolinx provides Content Optimization Software that enables companies such as Adobe, Dell, Cisco, IBM, Philips, and Siemens to make their content easier to comprehend, cheaper to translate, and easier to find. Built on a powerful linguistic analytics engine, Acrolinx helps you analyze and optimize the content you deliver to your customers. Learn more at www.acrolinx.com (http://www.acrolinx.com/
PG Bartlett, SVP Product Management
One Broadway, Suite A200
Denver, CO 80203 USA