The brand new Simply Dashboard allows them to monitor their payment program, and receive updates on the progress of the job. They can also request additional work to be added to their loft conversion or home extension project, and receive a fast, accurate new quote.
The Simply team remove the hassle from the payment process by allowing customer to see exactly where they’re up to in real time, and find out what payments need to be made, and when they need to be made by. They can do all of this via the simple online interface.
Additional work can also be requested, without dozens of phone calls and miles of red tape. Customers simply log into the automated online dashboard and type a description of the work that they would like to be added to their loft conversion or home extension project. Next, a member of the Simply team will be prompted to provide a quote for the cost of the additional work, and if the customer accepts the price the system can automatically invoice the customer for the additional amount and update the customer’s personalised variation tracker.
It’s an innovative, real-time interface which allows customer to remain completely up to date with their building project until it has been completed.
Robert Wood, Co-Director of Simply Loft and Simply Extend, said "We aim to make every aspect of a project as clear and easy to follow as possible. This includes helping a customer stay up to date with their own payment program and keeping them informed of developments with their project as and when they happen.
"Administration is an area of a project which many other building companies overlook, but with the help of the innovative new Simply Dashboard, customers can access their project information anytime, anywhere."
For more information about this helpful new customer interface, by visiting the Simply Loft or Simply Extend website today. http://simplyloft.co.uk/