Helpdesk by DeskCenter USA Inc.
DeskCenter Helpdesk ensures a good documentation of your internal workflows and helps you to evaluate and stay in compliance with defined processes. At the same time, it is a perfect tool for support and control. All information about employees and assets can be accessed directly. DeskCenter Helpdesk detects service queries of users and supports the creation of trouble tickets for the service staff. Recurring events can also be handled effectively.
In order to increase the support performance, all departments involved can be integrated into the process chain. It helps the team follow the appropriate workflows and processes and provides the information needed to improve support effectiveness and desktop portfolio management.
To learn more about Helpdesk and IT Management Solutions by DeskCenter join up for a free webcast or request an individual demo. For an invitation call 516 442-1508 or email to firstname.lastname@example.org. Visit deskcenter.com for a free download.
Webcast Dates for January 2013
January 11 12:00 pm – 1:00 pm EST
January 14 12:00 pm – 1:00 pm EST
January 18 11:00 am – 12:00 pm EST
January 24 11:00 am – 12:00 pm EST
Ideally, the Helpdesk should be used in combination with DeskCenter Realtime System Management (http://www.deskcenter.com/
With the DeskCenter Helpdesk solution you not only solve problems, you also can evaluate the work performed by the support team. For that purpose, you can evaluate processes and appointments.
DeskCenter USA Inc.
Phone 516 442-1508 l Fax 516 442-0282
309 West Park Avenue Long Beach, NY 11561
About DeskCenter® USA Inc.
The DeskCenter® USA is a global software company. The leading technology platform "DeskCenter®