After being presented with the award at a ceremony at the Caravan Show at the NEC, Birmingham, Site Manager Alex Gibson said: “This is a wonderful accolade because it is based on the votes of the caravanners themselves.”
Mr Gibson, who lives on the Lady Heyes site, and who is responsible for its day-to-day management since it opened in June last year said: “We are already a successful site seeing many of our regular customers returning to Lady Heyes on a weekly basis.
“And I believe that success is largely due to our commitment to giving our guests exactly what they want when they come to stay with us. In fact I have constantly gathered caravanners’
“I use the Caravan Talk website, which is seen by an estimated two million caravanners, to get to understand the likes and dislikes of customers and potential customers. But we don’t just listen to their views, we act upon them.
“I think that is a major reason we have been so successful. We’ve created a value-for-money, clean and child-friendly site. We’ve also brought in services that our customers have specifically asked for, like the outside warm water dog shower to enable them to ensure their pets are clean before they climb into the caravans.
“And I am determined to continue to monitor customers’ views, likes and dislikes to ensure we continue to give them the site and the service that they’ve dreamed of.”
The park is the brainchild of businessman Tony Faulkner, owner of the adjoining Lady Heyes Craft and Antique Centre. He had long dreamed of opening a caravan and camping site at a location which commands idyllic views of the Cheshire countryside, bordering the River Weaver.
Mr Faulkner said: “I am absolutely delighted with the award. It acknowledges the hard work invested in this site by Alex Gibson and his team who have embarked on a policy of constant improvement. By engaging with our customers, the Lady Heyes team are ensuring that we will always exceed expectations.
“As a result, Lady Heyes has remained busy since it opened for business in June last year, which is an accolade in itself.”
For further information about the site click onto: http:wwwladyheyespark.com