Now, it would be expected that a 20GB fully automated online backup account would cost hundreds. However, CloudElephant.com are offering this for the worldwide market at less than the price of a video game - £19.95 in the UK and $29.95 for the worldwide market.
So, the question is, what do you get for your money and is it any good? Well in short, it would be difficult to get better value anywhere else. In particular with the high levels of customer service on offer.
The big issue with online backup providers is that customer service tends to be almost non existent. The pre sales support is all there, but as soon as they have your money, post sales support dries up. CloudElephant.com offer personal levels of service both before and after the sale. The company claims that all support issues will be dealt with on the same day and that each repsonse will be a personal response and not a copy and pasted answer.
The service itself is also at the top end of the scale. A simple installation on the PC enables the user to choose the files to be backed up. The software then works in the background, seamlessly backing up as the user carries on working. Shutting down or restarting the PC has no effect on the process as the software carries on from where it left off when the PC is back on.
The backed up files can be accessed through a web portal or using the Android and iOS apps available from CloudElephant.com.
The company also offers a free 14 day trial at http://www.cloudelephant.com - this trial allows you to download and install the software and back up your files in the same way you would with a paid account. At the end of the 14 days the user has an option to upgrade to a full paid account.
Great value, a great product and great service don't always come as a package - but CloudElephant.com seems to be the exception to the rule.