Eagle Accounts Group, Inc to Implement New Phone System

May 16, 2012 - PRLog -- Eagle Accounts Group, Inc (EAGI) today announced that they have purchased a new Avaya phone system from Altura Communication Solutions. The new phone system will be installed and utilized starting mid June of 2012.

Altura Communication Solutions (Altura) is an industry leader in IP telephony. Altura has over 30 years of industry experience and has over 6,000 customer sites in government, education, healthcare and financial markets, according to their website. Such experience, leadership, and local support make them a great choice for the implementation of EAGI’s new phone system.

Eagle Accounts Group, Inc is excited for the new phone system as it will benefit the collection process and increase client and customer satisfaction in reaching the appropriate party. EAGI’s employees will have the ability to contact a higher volume of debtors within a smaller timeframe. The phone system will also increase efficiencies and save costs which should increase profits for Eagle Accounts Group, Inc.

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Indianapolis‐based Eagle Accounts Group is a professional, comprehensive consumer and governmental collection agency with clients throughout Indiana. EAGL’s governmental collections portfolio has been growing steadily for the past three years as more than half of Indiana’s counties have entrusted their delinquent accounts to EAGL for debt collection. EAGL has extensive experience collecting delinquent traffic tickets, property taxes, and court docket fees for Indiana county governmental agencies.

EAGL staff members are highly trained, are respectful of clients and customers, and perform their job with integrity while strictly adhering to the guidelines provided by the Fair Debt Collection Practices Act (amended Nov. 2006) and Indiana collection laws and practices. EAGL may be contacted at www.eagleaccounts.com.