“Each year we celebrate outstanding hotels based on loyalty, service, facilities and customer satisfaction. Our brand is proud to honor Hilton Naples for the passion of its team members and their commitment to deliver our Hilton Brand Promise of ensuring every guest feels cared for, valued and respected,” said Dave Horton, global head, Hilton Hotels & Resorts.
Only 25 of the more than 540 Hilton hotels in 78 countries were presented the 2011 Hilton Brand Award of Excellence. Nine of the recipients were in the Americas, with Hilton Naples being one of only five hotels with less than 500 rooms. Hilton Naples is the only hotel in South Florida to receive the award.
“I am grateful to every member of our team for their dedication, drive, and commitment to delivering an excellent guest experience, and to the owners of the hotel for providing and maintaining an outstanding facility,” said Hilton Naples general manager Clark Hill.
The Hilton Brand Award of Excellence recognizes outstanding performance in guest loyalty, service, property condition and cleanliness, based on the brand’s guest satisfaction feedback scores and quality evaluation scores.
With 200 rooms and suites, the AAA Four Diamond-rated Hilton Naples offers more than 18,000 square feet of meeting and event space and features the award-winning Shula’s Steak House. It is located at 5111 Tamiami Trail North. For more information visit http://www.hiltonnaples.com , Media can download images and access additional information at www.hiltonglobalmediacenter.com/
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Hilton Hotels & Resorts stands as the stylish, forward thinking global leader in hospitality. From inaugural balls and Hollywood award galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. The flagship brand of Hilton Worldwide continues to build upon its legacy of innovation by developing products and services to meet the needs of tomorrow’s savvy global travelers while more than 144,000 Team Members shape experiences in which every guest feels cared for, valued and respected. Today, the Hilton Hotels & Resorts portfolio includes more than 540 hotels in 78 countries and the brand remains synonymous with “hotel.” Access the latest Hilton news at www.hiltonglobalmediacenter.com.