Not only can they simulate the mediation of different kind of disputes – e.g. commercial, family, workplace, and International cases. They can also apply or observe different mediation methods (evaluative, facilitative, transformative and narrative), in order to (a) understand their key differences and (b) assess their effectiveness.
1 - How Virtual Mediation Lab Works
Each VML simulation consists of 4 steps:
>> Mediation (60 minutes) with joint and private sessions.
>> Debrief (20-30 minutes). All participants discuss with their coach: What happened? What did we learn? Which decisions did the mediator make? Which techniques did he or she use? And, most importantly, did they work -- from the parties’ perspective?
>> Participants receive a private video recording of the entire simulation, in order to playback step-by-step what happened during the mediation session.
>> Participants fill in an online exit survey with their feedback, comments and suggestions for future simulations.
2 – Two Different Settings
VML simulations can be conducted in two different settings.
>> Simulations with the participation of 3 mediators – they could be anywhere in the world, as long as they have Skype and are available online at the same time.
>> Simulations in which all participants (e.g. one mediator or two comediators, two or more parties and their attorneys) sit physically together around the mediation table. This setting can be particularly useful to mediation training companies and mediation associations.
3 – Outcome of Virtual Mediation Lab
After 50 online mediation simulations via Skype conducted in the USA and around the world, ACR Hawaii will present the results of the pilot project Virtual Mediation Lab during a workshop to be held in Honolulu, Hawaii. During that event, Giuseppe Leone, Virtual Mediation Lab inventor and project manager, will discuss with other ACR Hawaii members the following topics:
>> What did we learn? Summary and analysis of the feedback, comments, and suggestions received from the mediators who participated in the pilot project.
>> Skype for online mediation skills development and online mediation in general. Is it reliable and easy to use? What’s missing?
>> Which critical factors should a mediation association or training company consider to set up and run successfully a mediation skills development program like Virtual Mediation Lab?
# # #
Mediators around the world can practice and improve their mediation skills by participating – with other mediators – in online mediation simulations via Skype. http://www.virtualmediationlab.com