For the First Time Small Businesses in NSW Do Not Have to “Trust Their Gut” When it Comes to IT

Remedy One announces achieving certification to the ISO/IEC 20000 IT Service Management System standard, joining only a handful of elite Australian IT companies to be certified.
 
Feb. 18, 2012 - PRLog -- Remedy One, a leading IT consulting company servicing organisations in greater Sydney, announced today that it has achieved ISO/IEC 20000 certification for Information Technology Service Management. ISO/IEC 20000 is the only international IT service management quality standard to which companies can be certified and ensures through independent auditing that Remedy One has every best IT process and practice in place to deliver the highest quality IT services. For smaller businesses this is the first time such services have been accessible to the market.

“Remedy One was founded to enable Small to Medium Enterprises to punch above their weight, giving them access to quality IT services usually only accessible for larger organisations”, said Jean-Pierre Harvey, Managing Director of Remedy One. “This makes us one of only a few elite companies in Australia to have achieved this prestigious certification and the first in Australia to be certified to the new 2011 standard. For the first time, SMEs don’t have to cross their fingers and hope for a good level of service and support of something they don’t really understand.  Now they can engage an IT organisation that has been externally audited to an international IT quality standard and is committed to quality IT services in the SME market.”

Remedy One’s “zero friction” approach empowers customers with visibility and control over their IT, transforming IT into a strategic business asset that provides a competitive edge.  

To schedule an interview with Remedy One, please contact Jean-Pierre Harvey, Managing Director by dialing +61 2 9007 2450, via email at jpharvey@remedyone.net, or visit http://www.remedyone.net.

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About Remedy One
Servicing organisations in Sydney, Australia, Remedy One offers holistic IT environments within the following categories: outsourcing, IT consulting, and cloud services. Businesses rely on Remedy One to align their technology requirements with their business needs through systems integration, IT executive functions, network infrastructure design, systems maintenance, technical support, and cloud computing. Remedy One is committed to implementing best-in-class IT solutions for businesses of 5 to 100 users. The company is one of only a tiny fraction of worldwide IT firms to have achieved certification to the international ISO / IEC 20000 IT Service Management Standard. Remedy One is headquartered at Suite 207, 25 Berry Street, North Sydney, NSW, 2060. Learn more at: http://www.remedyone.net.
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Email:***@remedyone.net
Zip:2060
Tags:Iso, Iso 20000, Information Technology, IT, It Service, It Consultants, Technology, Sydney, Australia, Consulting
Industry:Technology, Business, Computers
Location:North Sydney - New South Wales - Australia
Subject:Awards
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