Why a “Call Whisper” can be essential for 0845 numbers

Jan. 18, 2012 - PRLog -- Lincoln, UK: The 0845 Number Company is one of the UK’s leading providers of lo-call 0845 telephone numbers. Before we go too far, you may be wondering what exactly 0845 numbers, and what makes them different from 0800 numbers.

Briefly, 0845 numbers are what are known as lo-call non-geographic numbers. The lo-call part means that you are charged the same cost as making a local call when you phone one. The non-geographic part means that, unlike phone numbers with area codes, there is no geographic area associated with 0845. Therefore, they are often referred to as national numbers, because they could be pointed to anywhere in the UK. They are actually pointing to existing landline or mobile phones, and can be for businesses of any shape of size, as Jemma Fox, Marketing Director of The 0845 Number Company explains.

“People generally assume that if you have an 0845 number then you must be a large company, which is often why some companies go for them, because they make their business look larger than it actually is. In reality, many businesses that have 0845 telephone numbers are indeed large companies, but there are also plenty of smaller businesses out there that have 0845 numbers. This is often because they want to use their existing home phone or personal mobile as they are not large enough to have separate business numbers, but don’t want to be giving out their personal home or mobile phone numbers for obvious privacy reasons.

“Giving out an 0845 number instead means the caller doesn’t know where they are calling, and the recipient still gets to answer the same handset but with piece of mind. However, the problem is in this situation that the recipient doesn’t know if the caller is phoning their 0845 number to speak to their business, or if they are calling the personal number.

“Call Whisper is the solution to this problem”, says Fox. “When you get a call to your 0845 number, if you have a call whisper then a short, recorded message of your choice is played to you before the call. So, it might say ‘business call’, or the name of your company, or ‘0845 number call’. This then lets you know how to answer the phone. So, if it is a business call you can say the name of your company, and answer in a professional tone asking how you can help, whereas if it is a personal call you can answer with a hello or by saying your name. Thus you don’t look unprofessional to clients and customers, and don’t sound silly to your friends and family.

The call whisper is only heard by the person receiving the call and not by the person making the call. They just hear the phone carry on ringing as normal. The 0845 Number Company charges £5 + VAT to set up this feature on 0845 telephone numbers, and then a monthly service charge of £5 + VAT. Visit the website of The 0845 Number Company - http://www.the0845numbercompany.co.uk/ for more details.

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We supply 0800 numbers to small, medium and large businesses in the UK.

If your not sure whether an 0800 number is the right choice we also offer 0844 numbers, 0845 numbers, 03 numbers and local virtual numbers for nearly 500 UK towns and cities.