Oversight of Day-to-Day Operations
Their experienced and highly trained team will conduct an initial operational assessment of your practice.
As an additional resource to you and your staff, they research, recommend and advise you on strategic changes to help enhance your practice and only implement them upon your approval. On a regular basis, they personally meet with the practice officers and administrators.
They advise you on cost containment programs, human resource issues and compliance with Government mandated programs, such as HIPAA, OSHA and Labor Laws. In addition, they oversee:
•Financial policies and over-the-counter collection protocols
•Front office registration and discharge procedures
■Patient flow, accessible supplies and equipment, timely return of test results and consult reports, accurate message taking
■Waiting time, telephone responsiveness and sensitivity, notification of test results
•Follow-up logs, chart preparedness, documentation, patient callbacks
In this http://www.yoursomerset.com B2B Video Blog, Karl Johnson of Millenium Practice Management Associates explains how his company can help your practice with Operations Management:
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