Click a Fix follow up company launch with their online website service.

July 30, 2011 - PRLog -- Following their recent inception, Click a Fix has launched ‘Stage 1’ of their official website which will handle 80% of all service bookings and handle any queries should they present themselves. Payments online will be handled through a secure gateway to ensure customer safety and a smoother payment transaction. Customer service and satisfaction is paramount to their success and future growth. To ensure customer satisfaction is maintained Click a Fix have invested in the latest technology available to ensure this will be the case every time. Customers will be given access to view their quotes, invoices, updates and make new requests all within one convenient online system with a Helpdesk section too. As a company they are able to instantly e-mail any documents to their customers, send an SMS when the technician is on the way and answer customer queries at the 'Click' of a button with a plethora of information at hand. This will instantly erase the need for long drawn out minutes on hold waiting to be put through someone to talk to.
     The use of e-mail/SMS to communicate between customers will insure that all the information shall be sent and received instantly free of charge. Then it is up to the customer to read the details whenever they are ready to. It will be a big step from a phone conversation and having to find a pen that works to write down the details.
      However, for those customers who are dubious about using the internet Click a Fix also provide a free phone number and a friendly voice at the other end to handle any bookings you wish to make in a simple understanding manner.
    Long harrowing times waiting on hold is now no longer than the time you spend speaking to your typical service specialist after the wait. Click online and click on Click a Fix and let them fix your home and put your mind at ease.

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Click a Fix is a home repairs and maintenance company focusing on the essential concerns of keeping a home healthy. We provide four main services; plumbing, electrics, gas and general home repairs.
We keep things simple and jargon free.