Deerfield IL Appliance Repair Business Owner Receives Envied Certification

April 10, 2011 - PRLog -- Deerfield, IL -- Only a select group of people in the United States have become a Certified Service Manager (CSM) and James Dolbeare of AAA Appliance Service Center® is one of those rare few.

The Certified Service Manager certification (CSM) was developed by the National Electronic Service Dealers Association (NESDA) to provide a means to verify the knowledge needed to manage a modern service business.

To achieve this certification, Dolbeare has taken and passed a comprehensive examination. The exam is approximately 50% general information (laws, regulations, customer and employee relations, etc.), and 50% financial management. Service managers often have the most difficulty with the financial section, since there are a number of formulas to learn and utilize. Areas covered by the exam are the various types of businesses, different quality systems, bankruptcy laws, warranties and risk of liability, employee relations and employment pay systems, employment laws, laws about subcontractors, interviewing job applicants, and financial management.

The Certified Service Manager rating is the highest level of recognition for the managerial expertise given by the service industry.

Diagnosing and repairing today's sophisticated consumer products requires special skills and constant training to keep current with changing technologies. Service managers that make the effort to maintain the high level excellence necessary to become a certified service manager are proud of their skills and deserve to be recognized by their profession.

Certification is strictly voluntary and only those who possess extraordinary skills will attempt the rigorous testing procedure.

To learn about Deerfield IL Appliance Repair, visit: http://www.deerfieldilappliancerepair.com

About AAA Appliance Service Center®:
James Dolbeare operates AAA Appliance Service Center®. Since 1950, their factory trained technicians provide appliance repair and installation services. AAA Appliance is factory authorized for most major brands and licensed by the Cook County Consumer Affairs Department. Their technicians ares skilled at refrigerator repair, freezer repair, oven repair, range repair, dishwasher repair, washer repair, and dryer repair

Contact:
James Dolbeare
AAA Appliance Service Center
Phone:   888-966-1950
Fax:  847-966-9115
service@AAAasc.com
http://www.AAAasc.com
416 Higgins Road
Park Ridge, IL  60068

Submitted By: Right Now Marketing Group, LLC