Edcomm Banker's Academy Updates Social Networking Training Program

Jan. 12, 2011 - PRLog -- New York, NY, Edcomm Banker’s Academy had made recent updates to its Social Networking training program. Focus on Social Networking has been revised as part of Edcomm Banker’s Academy’s ongoing commitment to providing the most up-to-date and pertinent financial services information to the global financial industry.

Networking has always been a key success factor in the business world, as it links together individuals who, through trust and relationship building, become walking, talking advertisements for each another. Traditionally, networking has been a face-to-face exercise in which professionals meet at a particular venue. Social networking refers to interactions between individuals over the Internet who form virtual communities and offer users a forum to share ideas, opinions and interests with others. Whether face-to-face or online, social networking can be beneficial to all parties involved and allows businesses to provide marketing and advertising opportunities and assist companies in providing excellent customer service.

Focus on Social Networking, from Edcomm Banker’s Academy, is a comprehensive training program that gives staff at any organization the tools and techniques they need to use social networking sites for business development and customer service in an interactive format. Participants will learn the importance of social networking and the challenges that it poses in initiating and maintaining customer relationships. Focus on Social Networking also teaches participants the basic etiquette of social networking, as well as how they can build their own networks to increase their influence of others to better serve customers and the bank. The course addresses the risks of social networking, the role of the Human Resources (HR) Department, and more.

For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.

The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.

Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
Tel: +212.631.9400
Fax: 212.631.0659
linda.eagle@edcomm.com
http://www.bankersacademy.com