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Follow on Google News | Shumate Mechanical Increases Service Revenue by 9 Percent with MARCUS Fleet ManagementFull service HVAC company implements Discrete Wireless GPS Fleet Tracking solution to improve customer service and reduce costs
By: Discrete Wireless, Inc. With more than 80 vehicles, Shumate Mechanical is growing at a tremendous rate and implemented the MARCUS Fleet Tracking solution as part of its four-year plan to automate its business processes to become electronic, paperless and wireless. Shumate Mechanical selected the Discrete Wireless solution because it was easy to use and an intuitive Web-based solution that its staff could learn quickly to begin to optimize its fleet management. Frank Steinocher, CIO for Shumate Mechanical, said, “Each dispatcher within our company is responsible for a group of vehicles. They work inside the MARCUS Web application all day to ensure our standard operating procedures are in place and driver productivity is high.” Since implementing the MARCUS Fleet Management solution, Shumate Mechanical has increased operational efficiencies while maximizing revenue. Steinocher attributes the 9 percent increase in service revenue to Discrete Wireless GPS technology. Additionally, its payroll expenses have decreased by 12 percent with accurate labor costs. Mike Scarbrough, CEO of Discrete Wireless, said, “It’s always rewarding to share in the success of our customers. Our goal is to connect fleet management to business results and Shumate Mechanical is an outstanding example of how this can be achieved.” Steinocher concludes, “Discrete Wireless is a progressive company at the forefront of technology. I consider them my GPS expert. By aligning myself with experts, our entire company works smarter and more efficiently.” For more information on Discrete Wireless and our solutions, please visit our Web site at www.discretewireless.com or contact us at 800.358.6178. To read the full Shumate Mechanical case study, please visit: http://www.discretewireless.com/ # # # About Discrete Wireless, Inc. Established in 2000, Discrete Wireless, Inc. provides the highest value GPS fleet tracking solution in the industry. The MARCUS system is a 100-percent Web-based application that enables service and distribution businesses to proactively manage fleet operations while reducing operational costs and maximizing revenue. For more information, please visit our Web site at: http://www.discretewireless.com. MARCUS is a registered trademark of Discrete Wireless, Inc. End
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