‘Tweeting’ reaps rewards for Hertfordshire family firm

Dec. 6, 2010 - PRLog -- It’s certainly a case of ‘jam tomorrow’ for serial networkers James and Katie Millman. In twelve months, the pair has grown their business from Hertfordshire, UK, by over 20%, including a new partnership in the USA, thanks to the power of social media and face-to-face networking, which has also helped the company earn a number of awards.

For brother and sister team James (33) and Katie (28), owners of telephone answering service, JAM, based in Borehamwood, the ‘Twitter’ revolution has proved to be a major new source of generating business. As well as ‘tweeting’ regularly online, Katie and James have attended more than 300 networking breakfast events across the country.

In addition, James was recently invited to speak at an international telecommunications conference in Las Vegas about his views on social media.

In total, the pair has gained over 250 new clients as a result of their networking strategy, including a brand new venture with the USA’s largest telephone answering service, AnswerNet.
Originally started by their mother, Jackie Anne Millman (JAM), from her bedside table in 1977, JAM has grown into a business with a projected annual turnover this year of approximately £2 million.

The emergence of social media and the growing popularity of business networking have allowed JAM to reach a whole new audience and in doing so, the company has scooped three major regional awards this year alone for its entrepreneurial approach. These include top honours for Medium Business of the Year and Creative Innovation at the Hertfordshire Business Awards, as well as winning the E-Business of the Year Award from the Federation of Small Businesses.

Commented James Millman:

“Many businesses remain cynical about the value of networking. We were one of those at first but we’ve since embraced it fully to the point where it’s now fundamental to the future of our business. With JAM, we are completely transparent in all our networking activity. What you see is what you get. This approach has endeared people to us and encourages them to work with us.”
                     
James’s sister, Katie, added:

“People do business with people and we’ve found that by simply being ourselves and delivering on our promises, it’s been a refreshing change for many of our clients. To gain recognition through a number of awards is a brilliant testament to the professionalism of our whole team.”

Located at the Enterprise Business Centre in Borehamwood, JAM has a team of 45 telephone operators, offering a 24/7 answering service to businesses of any size. Clients can be up and running within 30 minutes of signing up.

http://www.jam.co.uk

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