Service Level Agreements, essential to today’s business world

Nov. 24, 2010 - PRLog -- Services and the Service industry are essential to our economy and to the function of all business. Services can be traded and exchanged on a very small or very large scale, however large or small the scale may be though, it is imperative that the exchange of service is covered and detailed by a service agreement. Simply-docs have provided a way for small and medium enterprises (SME’s) to adhere to such contractual agreements by providing templates for legal documents and business documents to ensure legal compliance.

When considering service agreements it is crucial that the service been given is of a constant and known quality and quantity to the client. For a client, upon receiving a service, it is essential that there are documented agreed service levels, ensuring a guarantee of service level and subsequently the relevant performance and targets suitable to the service agreement.

With a long standing agreement it is even more fundamental that service levels are agreed upon and legally recorded. To help aid and ensure this, Simply-docs have created a generic Service Level Agreement. Ideally suited for long standing agreements, the Service Level Agreement ensures that performance and service targets and standards are set and subsequently met. If said targets are not adhered to, then failure of performance will be met with agreed penalties. A Serve Level Agreement document is extremely flexible in its own nature, allowing agreements to be changed and updated, and also flexible in the variety of scenarios in which it can be applied to.

Beyond the Service Level Agreement, there are other documents that help ensure and legitimise factors surrounding service. Terms and conditions of service define and legalise a service supplier and their client. With different documents available for both consumer and business clients, the terms and conditions of service outline the level of service expected and in return the payments required for said service.

Simply-docs is a one stop shop for legal and business document templates, with over 1750 documents, it is an essential resource for any SME. To browse Simply-docs range of documents and services, visit

http://www.simply-docs.co.uk/

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Simply-docs is a one-stop online provider of legal & business document templates. Providing over 1475 documents + updates and additions, Simply-docs is an essential resource for any business.