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Follow on Google News | Edcomm Banker’s Academy Updates Community Bank Training Program for 2010Edcomm Banker’s Academy has updated its Community Banking training program for 2010.
By: Dr. Linda Eagle Today's financial market is extremely competitive. With the intense competition that banks currently face, retaining existing customers and attracting new customers is more challenging, and more important than ever. For a bank to succeed, it must have well-trained employees who know the bank's products, are adept at using the bank's systems and who are truly excellent in customer sales and service. Community Banking Excellence, from Edcomm Banker’s Academy, is an eLearning training program that teaches employees all they need to know to build a foundation for a successful banking career and a profitable bank in an interactive, self-paced format. Employees will learn about the history of banking, their role in the bank and the overall banking industry culture, giving them a true feeling of pride as well as a sense of responsibility for the bank's bottom line. Community Banking Excellence will also teach employees how to sell and service their products while following bank policy and procedure. For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400. The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs). The Edcomm Group Banker's Academy (www.bankersacademy.com) Contact: Dr. Linda Eagle Edcomm Banker’s Academy 21 Penn Plaza, Suite 1010 New York, NY 10001, USA Tel:+212.631.9400 Fax: 212.631.0659 linda.eagle@ http://www.bankersacademy.com End
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