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Follow on Google News | "Three "cool" customer interaction technology companies in North America" PublishedFast Market Research recommends "Three "cool" customer interaction technology companies in North America" from Ovum, now available
For more information or to purchase this report, go to: - http://www.fastmr.com/ Report Table of Contents: Executive summary In a nutshell Ovum view The "consumerization" Fonolo: improve the calling experience Ovum's view Human resources drive operational improvement FurstPerson: Ovum's view Virtual assistants make real-world gains VirtuOz: creating chat deflection and better chat routing Ovum's view Recommendations Recommendations for enterprises Recommendations for vendors List of Tables Table 1: The "cool" factor explained List of Figures Figure 1: Fonolo's deep dialing experience for mobile devices and the Web About Ovum Ovum fully understands convergence across telecoms, IT services and software. They invest heavily in researching what is happening in a market that is dynamic and full of risk and reward, analysing the changes and identify the threats and opportunities ahead for their clients. Ovum's team has extensive experience in the sector and is dedicated to 'getting closer' - to the industries they advise on, to the people they work for, and ultimately to the real issues determining how ICT markets behave. Ovum maintains a fluid, highly collaborative structure that brings the right range of expertise to each situation. View more research from Ovum at http://www.fastmr.com/ About Fast Market Research Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available. For more information about these or related research reports, please visit our website at http://www.fastmr.com or call us at 1.800.844.8156. # # # Fast Market Research is an online aggregator and distributor of market research and business information. We represent the world's top research publishers and analysts and provide quick and easy access to the best competitive intelligence available. End
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