Online Debt Recovery Solution To Radically Improve Industry’s Customer Service Levels

April 28, 2010 - PRLog -- A new online debt recovery service is set to revolutionise the collections industry, according to its pioneers Octempo RM.

The Warrington-based cash flow management specialists have created a system for companies to log details of an outstanding debt – from anywhere in the world – on their website and receive up to the minute updates on the status of their case.

They believe it will make a major difference to the industry, which they claim is reliant on traditional processes and notorious for its poor communication with clients.

It also opens up debt recovery to SMEs who would not previously have considered outsourcing due to the expense.

The firm has devised three packages, priced between £99 and £495, to suit companies with just one outstanding debt (the ‘ruby’ package); up to 50 debts over a 12 month period (‘sapphire’); or unlimited placements over the year (‘emerald’).

Managing Director Julian Llewellyn said: “Our new service drives a coach and horses through the traditions of poor reporting and communication in the debt recovery industry.
“It will allow companies of all sizes to lodge debts online, along with invoices, orders, and any notes they may have on the case.

“And they will also be able to check the status of their account in real-time – including every correspondence sent out to chase the debt, and every response from the debtor.”
Octempo RM offers a range of services across the whole order to cash cycle, including sales ledger management, credit risk management, credit control, and debt recovery.
Their modular service allows companies to pick and choose from their services and only pay for what they use.

Further information is available at www.octempo.com/debt-collection-and-recovery.aspx.
Media enquiries should be directed to Richard Swancott Associates on 01782 472035 or info@richardswancottassociates.co.uk.

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