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Follow on Google News | PhaseWare, Inc. Releases Tracker-Self Service Center 5.0 Expands Customer Service Solutions for SMBsPhaseWare, Inc., announces the release of Tracker-Self Service Center V. 5.0 with forum and knowledgebase ratings and rankings plus more.
By: PhaseWare, Inc. “We have a solid history of business success and technology advancement by working in partnership with our customers”, said Hoyt Mann, President. “These new features and enhancements are focused on offering a robust and rewarding online experience plus higher visibility to customer support management as part of a comprehensive solution.” PhaseWare Tracker-Self Service Center v5.0 allows customer support operations to enhance and streamline their workflow and more effectively serve customers. Access to more, higher quality data provided as richly formatted content and extended report offerings add up to better support performance and customer experiences. # # # ABOUT PHASEWARE, INC. PhaseWare, founded in 2005, is a leading provider of Customer Service and Support software applications optimized for the Small and Medium Business (SMB) to deliver robust and financially viable solutions. PhaseWare enables companies to better manage their business processes, reduce operational expenses, and significantly increase the effectiveness and quality of customer service. The PhaseWare Tracker suite of products is uniquely designed to accelerate implementation of the solutions, which are delivered in either an On-Site or Software-as- For more information visit www.phaseware.com. End
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