Huntington Consumers Appreciate Appliance Repair Technician for Going Above and Beyond

March 7, 2010 - PRLog -- Long Island, NY – Appliance repair technicians come in all forms.  Some will simply come in, do the job, collect their fee and be on their way.  Now, enter, Bob Dougherty, owner of Fleet Appliance.  Bob takes appliance repair service to the next level.  “Sure, we’re only expected to get the appliance to work again; however, my customers like to talk and I enjoy the company.  There are not many jobs where socializing is allowed at work.”

When Bob Dougherty is called for appliance repair, he feels honored to be invited into the customer’s home and trusted to service their appliance.  In addition to providing a good service, displaying integrity and quality work ethics, Bob likes to provide appliance maintenance tips to his customers.  One of Bob’s customers said, “The technician came found the problem quickly and put the part in on the spot. This place is friendly and efficient. They also worked around my work hours. I would highly recommend them,” Christina, Huntington, NY

“Some people in my line of work are bothered by customers who talk too much and constantly ask questions.  I don’t mind giving out free advice.  In fact, I enjoy it and my customers appreciate it when I share tips on extending the life of their appliances.”

Bob Dougherty takes pride in customer satisfaction.  He recently passed a comprehensive exam that measures skills in consumer relations and management techniques.  The certified service manager rating is the highest available level of recognition for the managerial expertise given by the independent service industry.

Certification is voluntary and only those who possess extraordinary skills in the field of service management will attempt this exam.  Service managers care enough to maintain the high level excellence required to become a certified service manager are proud of their skills and deserve to be recognized by their profession.  

Bob Dougherty operates Fleet Appliance Corp in Long Island, NY.  With over 22 years in business, their factory trained technicians provide appliance repair and installation services.  Fleet Appliance is factory authorized for most major brands and licensed by Suffolk Consumer Affairs.  Visit http://www.fleetappliance.com to learn more.

Fleet Appliance Corp
Bob Dougherty
149 Waverly Ave
Patchogue, NY  11772
Call:  631-286-7899
Email:  service@fleetappliance.com

Follow Bob’s Appliance Repair blog for troubleshooting and maintenance tips at http://appliancerepairhuntington.blogspot.com/2010/03/app...

This press release was submitted by Right Now Marketing Group, LLC

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