Learn to turn conflict into collaboration so that potentially negative impacts emerge as positive outcomes.
This course has been designed to help participants correctly identify sources of conflict, understand the nature of conflict, assess their own style in handling conflict, understand systems theory and group cohesion, and turn destructive conflict into constructive collaboration while participating in the conflict situation.
The course content is detailed and thorough, and has been expertly designed and compiled after years of extensive experience and knowledge generated through training many individuals, companies and organizations.
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