Cell Phone Store Launches Smooth Access to Online Customer Service

April 11, 2008 - PRLog -- Formby at Diamond House, Blueunplugged.com with a website http://www.blueunplugged.com , introduces Smooth Customer Care Service - Taking affirmative steps to deal positively with the problems relating to any of its products and providing instant response to any query. It differentiates its service by providing a new type of online experience which will specifically focus on the customer experience.

The Customer Service Team constantly improving the areas which will drive its customer to move smoothly and find what exactly they want. For more detailed information, a visitor may choose to send an e-mail for a personal reply. It has restructured its customer service to provide thorough and personalized support to any consumer from the moment he enters the site until long after the product arrives. All communications are managed by an exceptional staff that has been dedicated to the personal satisfaction of every customer.  

Generally online stores wait for a problem to occur and then deal with it but blueunplugged solve the problems by creating a personal relationship with each and every customer. It reaches out to every single customer that buys any product from the store. The factor which differentiates it from other regular cell phone stores is that   appropriate response by Customer Care team is provided to each new customer and existing customer via E-mail.

Comprehensive Online Customer Service

1)    Shopping FAQ
2)    Allow customers to email
3)    Speedy response to emails
4)    Expert Level Customer Service Staff
5)    Personal Reply instead of automated
6)    Private Policy
7)    Explicit Returns policy
8)    Exceed expectations
9)    Clear Return and Refund policies
10)    Delivery within 24 Hours.

Each and Every issue with any of the product are deal with care. Either the query is related to products or it is with delivery, shipping, order, return, sales, etc., consider as similar one. Basically all concerns are being dealt within 24 hours. Ultimate this driven the sales sky high and customer referrals increased tremendously. At Blueunplugged Customer Care, consumers will come to expect the higher level of personalized service.

About Blueunplugged

Blueunplugged since 10 years provides customers with best, cheap and most popular mobile phones which are demanded more by people and detailed information on the all phones that are available to them. Blueunplugged is a providing nationwide service that allows customers to find Cell Phones in their area at reasonable price, Next Day Delivery and affordable service easily. Blueunplugged.com is a member of the Bluetooth SIG. For more Information you can visit here : http://www.blueunplugged.com/News.aspx?article=93