TC Resources Introduces An Enhanced Suite Of Support Offerings

Feb. 9, 2007 - PRLog -- New Capability Improves Breadth of Services and Coverage Areas

Bradenton, Fla. -- February 09, 2007 -- TC Resources, Inc., a total systems solution integrator specializing in wired and wireless solutions for communications applications, today announced the introduction of an enhanced suite of support offerings designed to provide its clients with a broader selection of implementation and on-going support services for the solutions the company designs and sells.

The new enhanced portfolio of support offerings from TC Resources includes an expanded capability for the delivery of site surveys and installations. Additionally, the company is incorporating a new suite of “on-demand” support and break/fix maintenance capabilities including remote technical support, parts replacement and onsite support. These services will complement the company’s existing professional service and product offerings.

TC Resources will utilize a network of onsite support technicians located throughout the United States as well as a centrally located technical support center staffed 24 hours-a-day, 7 days-a-week to deliver its enhanced support services. This new model will allow the company to offer a variety of onsite response times to its customers without the need to add-on costly zone charges or travel expenses. TC Resources’ customers will now be able to select from 24x7 or 8x5 coverage by location with 4-hour, Next Business Day, and 2-3 day onsite response time available in most major cities throughout the United States.

“Many of our customers struggle to justify the staffing expenses necessary to deliver onsite support for a number of remote locations spread throughout the country,” said Joe Saportas, president of TC Resources. “Our expanded service offerings will enable our customers to take advantage of our enhanced support capabilities to maximize their uptime and ensure they achieve the best possible return on their network investment.”

About TC Resources, Inc.
TC Resources, Inc. is headquartered in Bradenton, FL and specializes in the design, procurement, implementation, and maintenance of wired and wireless solutions for communications applications. The company offers its voice/data/ two-way video and RF communications solutions to small, medium and large businesses throughout the United States. More information about the company and its products is available at http://www.tc-resources.net.

Website: www.tc-resources.net