Magline, famous for the Magliner two wheel hand truck, recently redesigned the company’s sales structure to improve responsiveness to customers. Whether national accounts, local dealers, or direct regional sales executives, instead of product specialists travelling the country, the material handling company has assembled six regional product and solutions experts, versed in all company products, supply chain and route delivery experience, and a passionate commitment to best-practices and customer service. These regional sales executives interface with the local dealers to answer customer inquiries and provide the best solution each and every time. This approach ensures a rapid responsiveness due to geographic proximity and immediate attention to the challenges and situations end-user customers and Magline dealers manage on a daily basis.
Magline is a lean company and practices continuous process improvement at all levels of the company; this new sales structure is the latest example of innovation and commitment to customer satisfaction.
Magline, Inc. (www.magliner.com) manufactures a complete line of innovative lightweight route distribution solutions under the Magliner brand. Recently named one of the Great Supply Chain Projects of 2013 according to Supply & Demand Chain Executive, Magliner solutions are used in the beer, soft drink, food service, parcel delivery, home healthcare, and other distribution industries. Magline also offers implementation consulting and solutions for reducing service times and eliminating waste during deliveries. Magline, the manufacturer of the innovative CooLift Delivery System, allows distributors to deliver more product in less time, combining an easily maneuverable and high capacity hydraulic lifting truck with integrated plastic “half” pallets for improved safety and efficiency. Magline was named a finalist in the MHI Innovation Award. Follow Magline on Twitter at @MaglineInc.