In order to successfully execute effective public service, understanding service users is imperative. Our Customer Insight in Public Services conference will be a great opportunity to understand the value of gathering, analysing and acting upon accurate and comprehensive datasets in delivering public service.
This event will feature speakers from central and local government, housing, healthcare and fire and rescue services, covering strategic insights, innovative practices and award winning case studies; book now to understand the benefits of customer insight in helping deliver impeccable service.
User Testing Manager, Customer Research Team
Chair, Improvement and Innovation Board
Local Government Association
Dr Sally Howes
Executive Lead, Digital and Innovation
The National Audit Office
Director of Marketing and Communications
Institute of Customer Service
Director of Customer Operations
Dr Tom Nutt
NHS North, East and West Devon Clinical Commissioning Group
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