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Follow on Google News | Customer Insight in Public Services Conference by Capita ConferencesIn order to successfully execute effective public service, understanding service users is imperative. Our Customer Insight in Public Services conference will be a great opportunity to understand the value of gathering, analysing and acting upon accurate and comprehensive datasets in delivering public service. This event will feature speakers from central and local government, housing, healthcare and fire and rescue services, covering strategic insights, innovative practices and award winning case studies; book now to understand the benefits of customer insight in helping deliver impeccable service. Guest Speakers: Jamie Trollope User Testing Manager, Customer Research Team DVLA Peter Fleming Chair, Improvement and Innovation Board Local Government Association Dr Sally Howes Executive Lead, Digital and Innovation The National Audit Office Brian Weston Director of Marketing and Communications Institute of Customer Service Eusebio Barata Director of Customer Operations Moat Dr Tom Nutt Chief Executive Healthwatch Essex Rebecca Harriot Chief Officer NHS North, East and West Devon Clinical Commissioning Group For more information: http://www.capitaconferences.co.uk/ Download the brochure: http://www.capitaconferences.co.uk/ End
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