Full integration with existing systems
Kimoby is all about convenience. The SMS platform was built to work with any IT system and configuration, instead of replacing all or part of a company’s existing customer communications network.
By using a web-based application, businesses no longer need to install new software or make drastic changes to their systems. In fact, the web-based platform delivers even more convenience, because users can access their messaging centers from any device with an Internet connection—including desktops, laptops, smartphones, and tablets.
Communications for today’s customer
Reminder phone calls not only hamper employee productivity, but they can also annoy busy customers. With SMS reminders, customers receive texts that they can read at their convenience, instead of dropping what they’re doing to answer the phone.
The Kimoby platform increases customer satisfaction and helps cut down on appointment cancellations and no-shows, which can represent a significant loss of profit for businesses.
Personalization with automated convenience
Automated messages simply aren’t that popular with consumers—in fact, many get deleted without being read. The Kimoby platform incorporates customization features that allow businesses to create and send personalized messages, either one at a time or in convenient batches.
The system also includes preset message creation, time-delayed sending, analytics, and other dynamic features that create a rich, interactive experience for both customers and businesses.
Companies can choose local phone numbers to use with the Kimoby platform, instilling a further sense of personalized communication.
Appointment reminders and more
Companies can use the Kimoby platform to send personalized appointment reminders—but the messaging system can also be used for other announcements. For example, businesses can deliver important notices—such as unexpected closings—to all customers at once.
The SMS platform is also ideal for marketing activities like sending promotions, discounts, and special offers.
Kimoby is a Canadian mobile technology company, serving business customers of all sizes and industries throughout the United States and Canada. The company offers convenient web-based solutions for SMS platforms at affordable prices