The Vietnam Immigration works in partnership with a commercial organisation:
• Do I need a visa?
www.Vietnamvisaonline.net also provides information through an e-mail and telephone enquiry service, the number is 84.904.712.081. All the information provided is supplied and approved by the Vietnam Immigration.
Do I have to pay?
Website and email information is free of charge.
Where can I get advice?
• www.Vietnamvisaonline.net and its staff will give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from us also.
How do I submit my application?
You should submit your application through our online application service http://www.vietnamvisaonline.net. Once completed you will be directed to make your payment for your service fee. Then, you will be informed about the possibility of visa issuance as well as the time you will receive it.
Who decides whether I will get a visa?
Your visa application will be processed and decided by Vietnam Immigration. Neither Vietnamvisaonline.net, nor any of its staff play any part in, nor can they influence the outcome of your visa application.
Service standards - complaints and compliments
The Vietnamvisaonline.net aims to offer a fair and professional service to all our customers. We welcome feedback that helps us to focus on where we need to improve.
If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 2 working hours.
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Since 2003, Vietnam visa online provided online visa service which enables travelers to apply online for Vietnam visas from any country in the world. Using unmatched, cutting-edge online technologies, customers can apply for Vietnam visa simply by filling out one universal, 100% paperless electronic form.