Leading DNA testing firm, easyDNA has made several new appointments to their international management and marketing teams.
DUBLIN, IRELAND 01/09/2009 - easyDNA Limited, an international leading DNA testingcompany announced that it had made several new appointments to their management and marketing teams worldwide to further strenghten the company ability to service its expanding markets.
The company is now servicing clients through a network of sixteen centres and recent appointments include amongst others new Sales and Administration Managers for the regions of Europe, North America and Oceania.
The new members of the management team all have previous or existing experience in DNA testing, to complement that of the senior management which have no less than seven years experience directly in the field of DNA testing.
Andrew Alexander, Director and founder of the company stated, “easyDNA puts a lot of emphasis on having staff that staff are trained to the highest levels possible. We normally require that our management staff have previous experience with DNA testing. Our objective has always been not only to offer the highest levels of scientific expertise but also to excel in customer service and all round client satisfaction.
Our research has shown that superior levels of customer service are often lacking with some DNA testing companies.Whilst offering technically correct tests is imperative, we also believe that given the nature of the test, the clients should also receive excellent customer service levels to assist them throughout the whole testing process. At easyDNA we strive to repsond to our clients promptly and comprehensively. Each and every client has to be treated with excellent service as the probability is that they may be already anxious and agitated due to their situation that lead to them requiring a DNA test.
Therefore, whilst we do not get involved in clients’ personal stories, we do try our best to assist them in ways to make the testing process for them smooth and as easy as possible.”
easyDNA specialize in the provision of reliable, accurate and confidential DNA Paternity Testing, DNA Relationship Testing and DNA Forensic Testing to both the private and public sector. easyDNA operates through a network of sixteen offices covering a wide geographic area. Our Laboratories are ISO 17025 and AABB accredited which guarantees the quality of our DNA tests. All testing is performed through state-of-the-
