ASAP Quotes Continues To Build On Its Industry-Leading Reputation For Customer Service

Aug. 25, 2009 - PRLog -- CHICAGO, IL -- In ASAP Quotes’ continual quest to provide agents and brokers with the highest quality health insurance leads and customer service, it conducted a confidential client-wide survey this past July 2009. ASAP Quotes regularly employs this quality control and measuring procedure to confirm that its client service and sales team is doing everything possible to ensure the success of the company’s agents and brokers.

The results are in: ASAP Quotes excels in customer service!

Attentive customer service has been one of the primary traits that ASAP Quotes is recognized for among health insurance agents and brokers.

One item that is of paramount importance to the account managers at ASAP Quotes is being consistently available to their clients. Great pains are taken to make sure that any request is handled promptly.

The survey confirmed this to indeed be the rule at ASAP Quotes — and resoundingly so:

*88% of agents reported that their account managers got back to them regarding a request by the next business day — if not sooner. In fact, nearly half of the respondents reported that their account managers got back to them within the day, and one out of five respondents reported that they heard back within the hour.

Another top priority for account managers is to maintain a consistent level of friendliness and affability in their client relations. The survey also bore out the results of this effort:  

* A majority of ASAP Quotes customers reported that their account managers were “friendly and willing to work with them to meet their needs” almost all of the time (for many respondents, the answer was a flat-out “always”).

ASAP Quotes is proud of their retention rates and how long agents and brokers stay with our service, even after trying other outlets. The loyalty of agents and brokers was again confirmed by the survey’s findings:

* A majority of respondents confirmed they believed they would still be buying health insurance leads from ASAP Quotes six months from now.

Additional comments provided by brokers and agents who use http://www.ASAPQuotes.com included:  

* Excellent customer service and credit policy.
* I love the service I'm getting from Danielle — keep up the great work, thanks!
* I filtered for 65-an- over in November and had great results during AEP.

Producers seeking information on ASAP Quotes health insurance leads can visit http://www.ASAPquotes.com or call 1-866-813-5263 ext. 3.


Contact:
Jessica Biedron
1-866-813-5263 ext. 3
JBiedron@asapquotes.com

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ABOUT ASAPQUOTES.COM
ASAP Quotes delivers high-quality health insurance leads and customer service designed to help you boost your conversion rates and productivity. ASAP Quotes is renowned for its staff’s commitment to helping agents and brokers succeed. It also excels in providing search-engine-driven exclusive leads in real time to many of the industry’s top producers. For more information, go to http://www.asapquotes.com