ASUS Ranked No.1 in Computer Reliability Report
with Score of 972, More Than 600 Points Ahead of Nearest Competitor
ASUS is now the clear leader in PC reliability, as well as innovation, quality and design, according to the latest RESCUECOM Computer Reliability Report, USA. RESCUECOM assessed the world’s top computer manufacturers according to the number of calls made to the RESCUECOM call center in relation to each company’s market share; and ASUS far outshone the rest of the field with a small number of calls requesting for help with its products. ASUS was placed at the top of the table with a score of 927—a RESCUECOM record.
Position
1 ASUS
2 IBM/LENOVO 348
3 APPLE 324
4 TOSHIBA 172
5 ACER
6 HP/COMPAQ 142
Source: RESCUECOM
“We have invested enormous resources in ensuring that our products are of the highest quality, and that our customers get the best after-sales service possible. We insist on perfection in everything we do—a philosophy that is captured in our new corporate slogan ‘Inspiring Innovation • Persistent Perfection’—and are very pleased to see our efforts reaping dividends in the form of a smooth customer experience.”
RESCUECOM’s PC reliability score takes into account the quality of the components and software used in manufacturing the computers, as well as the after-sales support the manufacturer provides its customers. The calculations are based on data published by market intelligence firm IDC.
About ASUS
ASUS is a leading company in the new digital era. With a global staff of more than ten thousand and a world-class R&D design team, the company’s revenue for 2008 was 8.1 billion U.S. dollars. ASUS ranks among the top 10 IT companies in BusinessWeek’
For more information, please contact:
ASUS Call Center; Tel. 02-679-8367-
ASUS Public Relations Team: Professional Media Business Co., Ltd.
Mr. Thanom Jitthammasatian (Mai) Tel. 02-934-6718 # 12; Fax 02-934-6720-
E-mail: Thanom_j@pmb.co.th
