DIGI-QMS- Wireless Queue Management System, Dubai, UAE

June 30, 2009 - PRLog -- 1 ) Ticket Dispenser :

Multi-language printing such as English or your Language
15.1″ LCD acoustic touch display screen
User friendly graphical interface


DIGI-QMS-Wireless Queue Management System

Max.16 services
Alone standing luxury model
Many items, many queues RZ-800D RZ-800C RZ-800A RZ-800B
Inbuilt 2 Speakers and Amplifier, multi-voice sound broadcast
Inbuilt Computer
10/100 Ethernet port RJ45
Optional for magnetic card reader. If required, support to swipe magnetic card for VIP service
Support to connect with 64 counter display, 64 main display, 64 opinion controller ,64 manipulator at most.
2) LED Counter Display :





Size: 48cmx14.2cm X3.7cm
LED type Model : CP37-A08
3) Manipulator (Call Pad) :




Physical Manipulator(Call Pad)
20 buttons
Functions such as: Calling,Optional call, transfering, waiting, recalling, etc… .
Black model
Put on every counter for operator to call the queuing ticket number
4) LED Main Display (Waiting Area):

LED type Model:ZDP-04
Size: 136cmx96cmx6cm
Light LED tube 4 Digits+ 2 digits x 2 x 4 lines
4 digits red ticket number and 2 digits green counter number and the red arrow
Red Numbers and Green are changeable as per programmed Queue software;
5) Sound System (External Passive Sound box):

Cordial & efficient way of serving customers
Multi-language voice such as English/Arabic/Romanian… .
Announce ticket number& calling counter customer to which should go for his(her) service.
Assembled outside
Normally there is no any need of external sound box outside if waiting room is below 100 m2
Reinforcement of vocal and acoustic music
6 ) DIGI- QMS Software :

Support to play multimedia video file such as asf,avi,mpeg,mpg,vcd,dvd and etc.
MIS and Head Office MIS
Scalability for connecting Remote Branches to QMS Server
Real time status monitor and control
Corporate management reports
Generating reports for service quality and staff productivity and performance
such as:

o Number of customers treated by each service per day/month/year

o Number of customers treated by each employee per day/month/year

o Performance measurements: estimated average time it took for a service to be done or an employee

finish his task.

o Queue log

o Daily,periodic and monthly and on schedule basis

o Charts,tables and statistics

o Data exportable(.xls)

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