The client chose Concept for its unparalleled ability to create web pages tailored to the needs of each of its workers. As all employees and managers at the client organization used it as a primary base for information, the HR Intranet portal found itself at the hub of standardization attempts. Manual processes engulfed nearly all of the resources of the HR Department, introducing delays and frustration. Most of the processes relied on human intervention, paper forms, e-mail messages, and phone conversations, presenting many opportunities for errors, rework, and redundancy. It was also found that HR business partners spent 50 – 75% of their time on administrative tasks. The client was highly motivated to improve operational efficiency by enabling the HR partners to focus on more important activities such as workforce and talent management.
Intended to deepen the company’s relationship to employees, personalized employee pages based on their individual profiles will be a very critical component of the clients’ strategic employer-employee communication portal initiative.
Client’s HR Department is also looking to improve how they deliver consistent information related to company benefits and policies to their employees while streamlining administrative costs and fostering an environment of employee self-sufficiency.
Concept will play a key role in the client’s business strategy to promote employee well-being and loyalty across the organization by improving employee satisfaction in the way they communicate. The HR portal will also add great value in delivering clear and specific answers to queries related to company policies – such as Maternity/Parental Leave, Short term Disability Leave, Employee benefit schemes, and other issues relating to work.
Addressing issues that employees care about will allow them to focus on work related activities rather than spending time searching for information. The HR portal solution built on Microsoft Office Sever 2007 solution is also one of the most cost-effective solutions available in the market today.
“Our client is at the forefront of forward-thinking organizations who realize the strategic importance and bottom-line significance of improving employer-employee communications. We look forward to working closely with our client as they unveil their employee portal”, said Christopher Federico – CEO and President, Concept Interactive Inc.
About Concept Interactive Inc.
Concept Interactive is a Gold Certified Microsoft Partner specializing in Information Worker Solutions, Business Process Integration, and Custom Development. With over 12 years of experience in both Public and Private sectors, Concept has the ability to help organizations to overcome business challenges by delivering targeted information and services to all stakeholders. Concept clients include CIBC, Upper Canada District School Board, Peel District School Board, Addax Petroleum, Ontario Power Generation, Canwest, Bloorview Kids Rehab, and more.
Concept’s specializations and core competencies have resulted in consistent recognition from Microsoft and other award bodies. Since becoming a Gold Partner Concept has been nominated for, and awarded numerous awards. In addition to previous global awards, Concept was recently announced as a 2008 Information Worker Solution of the Year Finalist.
For more information, please visit: www.conceptinc.ca
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Concept Interactive, a Gold Certified Microsoft Partner specializing in Information Worker Solutions, Business Process Integration, and Custom Development.