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July 2024
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Aylesbury Latest News (Buckinghamshire, England)

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421 views, By Sytel Limited
Sytel, a UK-based vendor of a Contact Center as a Service (CCaaS) cloud platform, has predicted that as automation is introduced to manage service levels in the contact center, the need for supervisor intervention will be reduced by 90%+.
660 views, By Sytel Ltd
Softdial Cloud™, Sytel's Contact Center as a Service (CCaaS) subscription facility for SMB and enterprise contact centers, previously only available in North America, now has points of presence throughout Europe and APAC.

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