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September 2017
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By Omega Management Group Corp.
New Revenue Opportunity Actionable Research (ROAR) program addresses customer perceptions of current product performance, future enhancements plus competitive benchmarking
By Bill Bradley
Service organizations may now earn CEMPRO (SM) certification for customer relationship skills training programs delivered internally or by a third party
By Omega Management Group Corp.
Recipients of Omega’s 2010 NorthFace ScoreBoard AwardSM consistently exceeded customer expectations.

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