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12558031
By TeleFinity
TeleFinity's advanced customer service solution LogFinity Call Recording System has been successfully implemented recently by Al Rajhi Bank in Jordan. With total assets of $80 billion, Al Rajhi is one of the world's largest Islamic banks.
12493448
By SmartGuy.com
Integration provides increased lead generation & management for real estate agents
12485410
By Smartguy
Acquisition marks SmartGuy’s entry into telecommunications market
By Parlance Corporation
Parlance Corporation, a leader in enterprise call handling solutions today announces a new article “A Great caller Experience Still Hit or Miss” by Mark Bedard, Director of Marketing at Parlance.
By Parlance Corporation
Parlance Corporation, a leader provider of enterprise call handling solutions, today announces a new article “The Directory Challenge: What’s in a Name?” by Keith Greenwood, Field Service Engineer at Parlance.
By Aizan Technologies
Aizan Technologies (www.aizan.com) a leading cloud-based voice solutions provider in Canada, is excited to announce our recent partnership with CallMiner (www.callminer.com), rated first in customer satisfaction for interaction analytics solutions.
By Parlance Corporation
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Eliminating the Call Center – A Higher Ed Case Study”.
By Parlance Corporation
Parlance Corporation, a leader in enterprise auto attendant solutions today released a synopsis of its upcoming webinar “How to Please Callers and Wow Management”.
By Logic Tree, LLC
LogicTree, LLC released an update to its Florida 511 mobile apps. The latest versions of the iPhone and Android apps are available for download in the App Store and Android Marketplace, respectively.
12404893
By LogicTree
LogicTree, LLC’s newest mobile app, onTime Transit, is now available for download in the Android Marketplace at play.google.com.
By Teckinfo Solutions Pvt. Ltd.
Nalin Mital, MD Teckinfo Solutions Pvt. Ltd. speaks with Silicon India
12381666
By IVR Clinical Concepts
Improving Data Collection in Clinical Trials with TeleDiary™ for iPad, iPhone, Android Phone and Android Tablet
By LogicTree
This month, LogicTree, LLC unveiled onTime, the newest addition to its expansive lineup of software offerings.
By LogicTree
Last month, LogicTree, LLC, signed a contract with the Des Moines Area Regional Transit Authority (DART) to deliver real-time transit arrivals and departures via mobile application and text messaging (SMS) solutions.
By LogicTree
– In an effort to expand its software portfolio, LogicTree will soon unveil a software as a service (SaaS) platform that combines real-time transit information with open source mobile applications.
By LogicTree
Next month LogicTree, LLC will attend the American Public Transportation Association’s (APTA) Annual Meeting and EXPO, hosted in Houston, TX. The EXPO takes place from October 13-15 and will showcase industry-leading transit solutions.
12362752
By IVR Clinical Concepts
IVR and IWR Experts, IVR Clinical Concepts, Receive Safe Harbor Certification
By LogicTree
In an effort to remain current in the fast-paced Interactive Voice Recognition (IVR) industry, LogicTree is now working with Listening Methods to expand its hosted IVR offering.
By LogicTree
LogicTree  continues to roll-out Interactive Voice Recognition (IVR) services for public transit agencies across the country.
12351731
By IVR Clinical Concepts
Telephone and Web Based Diaries (IVR and IWR) Produce Better Compliance and Data

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By Cyara
Makes the Market's Leading Automated Customer Experience Testing Platform More Robust, Reliable and Scalable
By LogicTree
RideTime is the complete arrival time information platform. It enables transit agencies to provide their riders with official bus and train transit times via whitelabel voice IVRs, SMS and Mobile Apps. RideTime came out of project called OnTime.
12558031
By TeleFinity
TeleFinity's advanced customer service solution LogFinity Call Recording System has been successfully implemented recently by Al Rajhi Bank in Jordan. With total assets of $80 billion, Al Rajhi is one of the world's largest Islamic banks.
By IVR Technology Group
IVR Technology Group, a secure voice and text application service provider, is proud to announce its recent merger with Phonologies, a global provider of contact center technologies and cloud based voice platforms.
By Parlance Corporation
Parlance Corporation, a leader in enterprise call handling solutions, today announces a new article “The Caller Experience: Gateway to Customer Satisfaction” by Mark Bedard, Director of Marketing at Parlance.
12493448
By SmartGuy.com
Integration provides increased lead generation & management for real estate agents
By LogicTree, LLC
Last month the Florida Department of Transportation (FDOT) granted a contract renewal to LogicTree, LLC. LogicTree has provided transit software solutions to FDOT for over eight years.
12485410
By Smartguy
Acquisition marks SmartGuy’s entry into telecommunications market
By Interactive Northwest, Inc.
Interactive Northwest, Inc. today announced the release of INI AudioMenus, a web-based administration tool that creates full-featured IVR menus and announcements for routing inbound calls on the Avaya Aura® Experience Portal (AAEP) platform.
By Parlance Corporation
For more information, contact: Mark Bedard, Director of Marketing PARLANCE CORPORATION 400 W.
By Cyara
Automated customer experience testing enables an innovative pace and a 60% reduction in manual testing
By LogicTree
This month, LogicTree, LLC unveiled RideTime, formerly known as onTime Transit. RideTime is an innovative real-time transit platform that combines cloud-based mobile applications and text message (SMS) arrival and departure information.
By Parlance Corporation
For more information, contact: Mark Bedard, Director of Marketing PARLANCE CORPORATION 400 W.
By Parlance Corporation
Parlance Corporation, a leader in enterprise call handling solutions, today announces a new article, “The Caller Experience: Time is Everything” by Mark Bedard, Director of Marketing at Parlance.
By Parlance Corporation
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Is Your Auto Attendant Helping or Hurting?”
By Parlance Corporation
Parlance Corporation, a leader in enterprise call handling solutions today announces a new article “A Great caller Experience Still Hit or Miss” by Mark Bedard, Director of Marketing at Parlance.
By LogicTree, LLC
Yesterday LogicTree, LLC promoted VP of Operations Christina Savage to president. Savage joined LogicTree in June 2014 and enters this new role with solid product knowledge and delivery, and a history of building strong client and team relationships.
By Parlance Corporation
Parlance Corporation, a leader provider of enterprise call handling solutions, today announces a new article “The Directory Challenge: What’s in a Name?” by Keith Greenwood, Field Service Engineer at Parlance.
By Dialing Innovations
Custom phone system platform with advanced Interactive Voice Response technology designed by Dialing Innovations increases sales, enhances customer experience, and improves employee satisfaction while lowering costs for thousands of restaurants.
By Aizan Technologies
Aizan Technologies (www.aizan.com) a leading cloud-based voice solutions provider in Canada, is excited to announce our recent partnership with CallMiner (www.callminer.com), rated first in customer satisfaction for interaction analytics solutions.
By Parlance Corporation
For more information, contact: Mark Bedard, Director of Marketing PARLANCE CORPORATION 400 W.
By Parlance Corporation
Parlance Corporation, a leader in enterprise auto attendant solutions today announces a new article “Common Shortcomings of Typical Automated Attendants” by Michelle Gosselin, Service Engineer at Parlance Corporation
By LogicTree, LLC
This month, LogicTree, LLC integrated Des Moines Area Regional Transit Authority (DART) into onTime Transit, its newest suite of mobile apps and SMS service.
By Parlance Corporation
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Auto Attendants: Creating One Callers Actually Like”.
By Parlance Corporation
For more information, contact: Mark Bedard, Director of Marketing PARLANCE CORPORATION 400 W.
By Parlance Corporation
Parlance Corporation, a leader in enterprise auto attendant solutions, today announces a new article “The Challenges Associated with Developing an Auto Attendant Script” by Michele Gosselin, Service Engineer at Parlance Corporation.
By Parlance Corporation
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Eliminating the Call Center – A Higher Ed Case Study”.
By Parlance Corporation
Parlance Corporation, a leader in enterprise auto attendant solutions today released a synopsis of its upcoming webinar “How to Please Callers and Wow Management”.
By Logic Tree, LLC
LogicTree, LLC released an update to its Florida 511 mobile apps. The latest versions of the iPhone and Android apps are available for download in the App Store and Android Marketplace, respectively.
12404893
By LogicTree
LogicTree, LLC’s newest mobile app, onTime Transit, is now available for download in the Android Marketplace at play.google.com.

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