Inbound Call Center Press Releases

VSA's decision to launch a separate contact tracing division at the start of the pandemic was a major risk. Four years later, the decision has helped VSA become stronger and more profitable than it was before COVID-19's arrival.

OpTech Solutions, a technology and consulting firm specializing in contact center operations, has helped VSA take its recently expanded inbound customer service offerings to the next level.

A new omni-channel Contact Center Solution allows VSA to enhance customer engagement and improve the caller experience on behalf of its inbound clients.

The nationally recognized lead generation firm has added content and upgraded the look of its website, making it easier for users to navigate. New features include a mobile-friendly design and a careers page for prospective employees.

Leading B2B Cold Calling & Lead Generation Firm Expanding Services