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By Business Solutions Business Solutions has launched a new version of its issue tracking tool for Outlook and SharePoint, HelpDesk OSP. Version 3 has a totally new design, and some enhancements have also been added.
By InsideLegal
Speaking, sponsorships, new Guru survey releases and Peer Award nominations highlight conference involvement
By preeti sharma, a leading helpdesk software provider, today released their new upcoming version V3's screenshot teaser. The company claims that "Vision Helpdesk's V3 version is a Next Generation Helpdesk".
By Uniter Group
Lee Myers will develop new and existing opportunities for Uniter Group’s portfolio of I.C.T. Infrastructure support services with outsourcing organisations, ISO’s, manufacturers and channel partners
By InsideLegal
19-Year User Support Industry Veteran Joins Legal-specific Helpdesk Outsourcer
By Jason Okrepkie
Increase end user accessibility and IT staff productivity with Stonefield Query 4.1 for Frontrange Solutions HEAT® Help Desk Software
By Bulwark Technologies
NetSupport Assist; the new cost-effective and efficient way for teachers to manage and engage with their students in a Mac and Linux environment.
By Stefan Sjoglimt has recently released version 0.6 of the Business Software Marketplace. One of the categories that is growing rapidly is the Help Desk Software category.
By SOTI, Inc.
The complete helpdesk software solution is now enhanced!
By Simon Bennett, Agility PR Ltd
Admiral Group predicts rapid growth for its outsourced IT support services offering, targeting small to medium-sized enterprises with substantial cost-savings of up to 65% compared to in-house resources and ‘business-class’ customer service.
By InsideLegal
Comprehensive ‘Guru Guide’ includes findings from 600,000 law firm tickets analyzing top ticket categories, impact of conversions on user support staffing, and popular KPIs
By Cromosoft Technologies
Facil HelpDesk is the perfect helpdesk for business who need useful features, not complex and expensive solutions. Install at your web site and organice your tech support.
By Elsinore Technologies
Latest release strengthens commitment to ITSM, helpdesk, and general issue tracking
New SaaS Scenarios Provide Ready-to-Go Club Membership and Security Management
By Irene Chang
FREENET casts bigger net with right certifications
By Neeraj Gaur frm IIRA
Communication made easy by Infovinee from IIRA Technologies (India) What we require in any office – E-Mails, Address book, Tasks, Notes, Appointments, Calendar, Files, CRM , DMS (Document Management System), Helpdesk, VoIP.
By Mike Edwards
IssueCentre 2.3 continues the development thrust for our helpdesk offering and has seen the main ticketing process being both reviewed and improved. Core functionalilty has been streamlined with a single view combining the update and edit process.
By Business Solutions
Office 2010 gives new possibilities to developers of Outlook add-ins, and Business Solutions has taken advantage of this in their new update of HelpDesk OSP the application that connects Microsoft Outlook to SharePoint or Office Live.
By Elsinore Technologies
Elsinore Technologies will demonstrate IssueNet and ScreenConnect at the annual HDI Service Management Conference & Expo.
By Jennifer Petrikas
Software developer NetSupport are pleased to announce the immediate availability of NetSupport ServiceDesk version 3.
By GEDYS IntraWare, Teamstudio
Deliver smarter IT services and business efficiency, reduce operational costs and improve customer service - these were the topics of UK’s leading IT service management event, at which Teamstudio® presented “GEDYS IntraWare 7 Service”.
By Intelliteach
Intelliteach legal helpdesk after-hours support and IQTrack call tracking software helps firm increase service and responsiveness
By IT Service Desk Limited
Lanarkshire based IT Service Desk has today launched a helpline for customers of Adventi who have entered administration.
By CBIL360
The Free help desk offered by Cbil 360 enables the company to answer questions on the fly, open tickets, login, send emails, read news, and gain a greater level of website user control by viewing the visitors and interacting with them on the fly
By Christopher Rees
Palaestra Training announces the release of their CompTIA A+ 2009 video training series. Over 20 hours of expert instruction, including AVI, iPod and mp3 versions of the training videos as well as MeasureUp exam prep software.
By The Tech Info Group, LLC
The Tech Info Group, LLC, an Information Technology (IT) services provider announced today the availability of a professionally staffed corporate grade IT helpdesk. Mid-sized companies can receive IT Consulting solutions with no minimum monthly fee
By Uniter Group
Uniter Group extends services to provide 24/7 support for IT, printing and EPOS devices across the UK and Europe
By Level 7 Systems Ltd.
Real time online communication with clients is now not only financially viable, but also easy to install and operate with the release of Level 7 Systems feature-rich Live Support Chat service that will enable you to build strong customer relations.
By FSI (FM Solutions) Limited
Congratulations to Chardfm on winning the i-FM e-Business award at the 2009 PFM Awards. Awarded in recognition of the integrated project solution represented in their Chardfm CAfm system.
By Marissa Libman
WorkSmart to host two free Upgrade Your Desktop events to the public.

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