Client satisfaction for law firms is likely to move sharply up the agenda as proposed regulatory changes from the SRA emphasise good client relations and feedback. Legallybetter offers a low-cost, Lexcel compliant, and robust client survey option.
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January is traditionally the busiest period for divorce proceedings and with research* from Unbiased.co.uk, the professional advice website, showing that Britons held off reaching a financial settlement in 2009.
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