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Customer Experience Press Releases

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By Execs In The Know, LLC
Insights from Over 70 Brands, Including AT&T, Sony, Ford Motor Company and TXU Energy, Show An Ongoing Disconnect Between Consumers and Companies In Meeting Customer Care Expectations
By CloudCherry Analytics
Customer Experience Management platform CloudCherry has enabled super-speciality eye hospital Narayana Nethralaya to improve its patient experience.
By Marketforce Business Media Ltd
Now in its 3rd year, 20:20 Customer Experience: Financial Services Nordics will be returning to Copenhagen in March 2016. Join us and a whole host of financial services professionals as they navigate challenges and share solutions.
By Marketforce Business Media Ltd
Now in its sixth year, this conference brings together professionals from banking, insurance, life assurance and more to discuss the changing face of customer experience in the financial services.
By CloudCherry Analytics
Central, the multi-brand fashion department store from Future Lifestyle Fashions has signed up with CloudCherry to track, measure and improve Customer Delight. The rollout is already underway and will be seen in 30 Central stores across the country.
By Servion Global Solutions Ltd
Servion Global Solutions announced today that Brett Shockley, an industry pioneer in enterprise collaboration and customer engagement, will join its Advisory Board as an Executive Advisor.
By CloudCherry Analytics
Customer Experience Management platform CloudCherry provided the voting services for the elevator pitch during NRAI's (National Restaurant Association of India) unique annual forum ,TechIt, a gathering focused solely on technology in food service.
By Fellow Consulting AG
PRIMO MEDICO’s successful CRM Implementation by Fellow Consulting AG fosters the strong growth of the startup company.
By Execs In The Know, LLC
Findings Show That While Alternative Channels are Growing in Usage, Customers Still Rely on the Call Center for Issue Resolution.
By HappyOrNot and San Carlos Flight Center
Pilots are a special breed.  While the act of piloting an aircraft is an individual responsibility, on the ground pilots often bond together in groups to share flying tips, stories, or just socialize.
By Pulse of the City News
With 2015 results coming in, only a selected group of companies have earned their second straight Pulse of the City Customer Satisfaction Award.
By Pulse of the City News
With 2015 results coming in, several companies have earned their second straight Pulse of the City Customer Satisfaction Award.
By WhyData Inc.
Yancy Clark Named Senior Vice President of Sales at WhyData Inc.
By CloudCherry Analytics
The event was a unique dialogue based forum for Experts and Leaders to discuss share and reveal the future of Customer Experience
By First Truck Centre, HappyOrNot
First Truck Centre is Western Canada’s premier Freightliner, Western Star heavy duty truck dealer, Thomas Built Bus and Fire Apparatus supplier.
By Shopfitting Warehouse
First impressions count – research says you’ve got three to seven seconds to capture the attention of new visitors to your store.
By Acqueon Technologies
Acqueon Technologies Inc., a leader in the customer collaboration industry has released two new products as part of its newly expanded suite of customer experience solutions for Cisco Contact Center Enterprise and Hosted Collaboration Solution.
By Execs In The Know
Survey Reveals Majority of Consumers Utilize a Multi-Channel Approach, but Still Embrace Traditional Contact Channels for Issue Resolution
By FBI Contracting
Earning the highest rating of 5 stars for customer satisfaction, FBI Contracting is among New Hampshire’s most recent Pulse of the City News honorees.
By Cyara
Automated customer experience testing enables an innovative pace and a 60% reduction in manual testing
By HappyOrNot
What does your organization do to improve patient satisfaction score? In this article we discuss effective measures that can be taken to improve and perfect your patient satisfaction score.
By Marketforce Business Media Ltd
With fresh challenges facing the industry in 2015, this event brings together senior industry figures to advise the best strategies for serving the customers of today and tomorrow.
By noHold, Inc.
Allowing Users to Leverage Multiple Knowledge Sources from a Single Point of Search
By Dynatrace
17 of the Top 20 and 50 of the Top 100 Online Retailers Rely on Dynatrace to Deliver Superior Digital Customer Experiences
By South Texas Buick-GMC
South Texas Buick-GMC is excited to announce the dealership is within reach to become a leader in customer satisfaction and are proud to receive happy customer feedback with HappyOrNot Smiley Terminals and intelligent cloud-based reporting service.
By Nixxis
Created 15 years ago, this company has seen a constant growth at all levels. Despite the lack of marketing communication, it raised from 80 to almost 400 telephone operators only in a few years.
By Cyara
Cyara Chat Honored for Exceptional Speech Technology, Bridging the Gap Between Self-Service and Assisted Calls with a Well Executed Chat Experience
By Decimal Technologies
Decimal Technologies: One of the top 20 most promising Enterprise Mobility Companies in India improving customer service, enhancing customer experience, increasing employee productivity
By Parlance Corporation
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Is Your Auto Attendant Helping or Hurting?”
By Parlance Corporation
Parlance Corporation, a leader in enterprise call handling solutions today announces a new article “A Great caller Experience Still Hit or Miss” by Mark Bedard, Director of Marketing at Parlance.

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