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Customer Experience Press Releases

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By Fellow Consulting AG
PRIMO MEDICO’s successful CRM Implementation by Fellow Consulting AG fosters the strong growth of the startup company.
By Execs In The Know, LLC
Findings Show That While Alternative Channels are Growing in Usage, Customers Still Rely on the Call Center for Issue Resolution.
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By HappyOrNot and San Carlos Flight Center
Pilots are a special breed.  While the act of piloting an aircraft is an individual responsibility, on the ground pilots often bond together in groups to share flying tips, stories, or just socialize.
By Pulse of the City News
With 2015 results coming in, only a selected group of companies have earned their second straight Pulse of the City Customer Satisfaction Award.
By Pulse of the City News
With 2015 results coming in, several companies have earned their second straight Pulse of the City Customer Satisfaction Award.
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By WhyData Inc.
Yancy Clark Named Senior Vice President of Sales at WhyData Inc.
By CloudCherry Analytics
The event was a unique dialogue based forum for Experts and Leaders to discuss share and reveal the future of Customer Experience
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By First Truck Centre, HappyOrNot
First Truck Centre is Western Canada’s premier Freightliner, Western Star heavy duty truck dealer, Thomas Built Bus and Fire Apparatus supplier.
By Shopfitting Warehouse
First impressions count – research says you’ve got three to seven seconds to capture the attention of new visitors to your store.
By Acqueon Technologies
Acqueon Technologies Inc., a leader in the customer collaboration industry has released two new products as part of its newly expanded suite of customer experience solutions for Cisco Contact Center Enterprise and Hosted Collaboration Solution.
By Execs In The Know
Survey Reveals Majority of Consumers Utilize a Multi-Channel Approach, but Still Embrace Traditional Contact Channels for Issue Resolution
By FBI Contracting
Earning the highest rating of 5 stars for customer satisfaction, FBI Contracting is among New Hampshire’s most recent Pulse of the City News honorees.
By Cyara
Automated customer experience testing enables an innovative pace and a 60% reduction in manual testing
By HappyOrNot
What does your organization do to improve patient satisfaction score? In this article we discuss effective measures that can be taken to improve and perfect your patient satisfaction score.
By Marketforce Business Media Ltd
With fresh challenges facing the industry in 2015, this event brings together senior industry figures to advise the best strategies for serving the customers of today and tomorrow.
By noHold, Inc.
Allowing Users to Leverage Multiple Knowledge Sources from a Single Point of Search
By Dynatrace
17 of the Top 20 and 50 of the Top 100 Online Retailers Rely on Dynatrace to Deliver Superior Digital Customer Experiences
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By South Texas Buick-GMC
South Texas Buick-GMC is excited to announce the dealership is within reach to become a leader in customer satisfaction and are proud to receive happy customer feedback with HappyOrNot Smiley Terminals and intelligent cloud-based reporting service.
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By Nixxis
Created 15 years ago, this company has seen a constant growth at all levels. Despite the lack of marketing communication, it raised from 80 to almost 400 telephone operators only in a few years.
By Cyara
Cyara Chat Honored for Exceptional Speech Technology, Bridging the Gap Between Self-Service and Assisted Calls with a Well Executed Chat Experience
By Decimal Technologies
Decimal Technologies: One of the top 20 most promising Enterprise Mobility Companies in India improving customer service, enhancing customer experience, increasing employee productivity
By Parlance Corporation
Parlance Corporation, a provider of call automation for operator services and contact centers, today announces a new webinar, “Is Your Auto Attendant Helping or Hurting?”
By Parlance Corporation
Parlance Corporation, a leader in enterprise call handling solutions today announces a new article “A Great caller Experience Still Hit or Miss” by Mark Bedard, Director of Marketing at Parlance.
By North Highland
Hosts Albert Rees and Robert Reiss interview John Dwyer, SVP of Customer Experience
By CRMIT Solutions
SiliconIndia, a leading technology magazine recognizes CRMIT Solutions for their potential to analyze and leverage the promising trends in the field of cloud innovation
By 24-7 Intouch
24-7 Intouch, a global contact center outsourcing company, ranks 3rd in TMC’s 30th annual Top 50 Teleservices Agencies Ranking.
By Execs In The Know
WINNIPEG, MANITOBA. – Execs In The Know, advocates for the Customer Service Professional, have announced two new additions to their 2015 Advisory Board.
By Wadaro Limited
Wadaro announced as a Red Herring Europe award winner, recognizing them as one of Europe’s leading private innovative technology companies.
By Execs In The Know
Execs in the Know, global network of Customer Management Professionals, and Social CRM innovators, Digital Roots, have announced the release of the newest installment in their Customer Experience Management Benchmark Series (CXMB).
By Frank Reactions
New Research - Customer Service: A Twitter Experiment - How 104 Companies Responded To Help Requests on Twitter

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