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By Wadaro Limited
Manchester – 8th April, 2015 – Wadaro Limited announced today it has been selected as a finalist for Red Herring's Top 100 Europe award, a prestigious list honoring the year’s most promising private technology ventures from the European business...
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By Birdvision
Birdvision CEM is an end-to-end, cloud based platform that enables companies to understand, engage and reward their customers, channel partners or employees in a frictionless, fair and mutually beneficial manner.
By IQPC
July 17th, 2014, Singapore – In a world of rising customer expectations, greater customer choice and increased transparency, businesses are facing fiercer competition.
By Virtusa
Company Recognized in the 2014 Global Outsourcing 100® Sub-List
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By Aculon
Aculon, Inc’s innovative stencil nanocoating - NanoClear - utilizing Aculon’s repellent SAMP treatment has won the 2014 New Product Introduction (NPI) Award from Circuits Assembly in the Screen/Stencil Printing Pheripherals/Conusumables category.
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By TheWebSuperStore
Customer Experience Management Blueprint and Outsourcing Checklist released at end of March.
By Allan Lloyds Group
Ralf Hetzer, Head of Customer Experience Transformation at Vodafone, is going to present a case study of how Vodafone weaved its way into the hearts and minds of its customers.
By marcus evans
Building a cohesive, cross-channel customer experience is key
By marcus evans
An Interview with Rob Maar, Assistant Vice President, Customer Care and
By Kentico Software
Kentico Software (www.kentico.com), the Web Content and Customer Experience Management vendor, announced today a promising start to the New Year with the arrival of its 100th employee, a clear forecast of the company’s continued success and growth.
By Big Green Zero
Big Green Zero Chief Engineer, Jim Burpee, has received The Association of Energy Engineers designation as a Certified Energy Manager. He is one of fewer than 10,000 CEM's, worldwide, helping commerical property owners recover wasted energy dollars.
By Temkin Group
Study Of 6,000 U.S. Consumers Shows That Only 7% Of Companies Deliver Good Online Experiences; TV Service Providers, Internet Service Providers And Health Plans Are The Worst

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By IQPC
To celebrate the 5th year of Telecoms IQ delivering leading targeted industry events, McKinsey & Company is joining the CEM in Telecoms European Summit as the official Knowledge Partner to leverage their expertise in customer management at CEM...
By Cyara
Partner program to accelerate the delivery of Cyara's market-leading customer experience management solutions
By Dynatrace
Dynatrace Underpins Huawei’s End-to-End SmartCare Offering, Spanning Every Touchpoint Across Traditional and Digital Channels
By Astellia
Astellia will extend the monitoring of Digicel Haiti’s 2G network to its 3G network
By Wadaro Limited
Wadaro announced as a Red Herring Europe award winner, recognizing them as one of Europe’s leading private innovative technology companies.
By Wadaro Limited
Manchester – 8th April, 2015 – Wadaro Limited announced today it has been selected as a finalist for Red Herring's Top 100 Europe award, a prestigious list honoring the year’s most promising private technology ventures from the European business...
By Astellia
Astellia successfully implements CEM Platform at Smart Philippines to increase customer loyalty and network performance.
By Astellia
Rennes, France, November 27th 2014 - Astellia, leading provider of network and subscriber intelligence for mobile operators, today announced that its Nova solution has been nominated in the category ‘CEM’ at the telecoms.com awards.
12351619
By Birdvision
Birdvision CEM is an end-to-end, cloud based platform that enables companies to understand, engage and reward their customers, channel partners or employees in a frictionless, fair and mutually beneficial manner.
By IQPC
July 17th, 2014, Singapore – In a world of rising customer expectations, greater customer choice and increased transparency, businesses are facing fiercer competition.
By Virtusa
Company Recognized in the 2014 Global Outsourcing 100® Sub-List
12314984
By Aculon
Aculon, Inc’s innovative stencil nanocoating - NanoClear - utilizing Aculon’s repellent SAMP treatment has won the 2014 New Product Introduction (NPI) Award from Circuits Assembly in the Screen/Stencil Printing Pheripherals/Conusumables category.
12303265
By TheWebSuperStore
Customer Experience Management Blueprint and Outsourcing Checklist released at end of March.
By Mize Inc
TAMPA, FL--m-ize, the leading provider of Smarter Customer Engagement solutions, is collaborating with The Service Council to provide a complimentary webinar discussing Winning Strategies in Customer Experience Management
By Allan Lloyds Group
Ralf Hetzer, Head of Customer Experience Transformation at Vodafone, is going to present a case study of how Vodafone weaved its way into the hearts and minds of its customers.
By Allan Lloyds Group
Nora Merenyi, CRM Expert at Deutsche Telekom, will discuss 'how to avoid costly end-of-life retention' at Enhancing Customer Loyalty & Retention in Telecom Summit!
By marcus evans
Building a cohesive, cross-channel customer experience is key
By marcus evans
An Interview with Rob Maar, Assistant Vice President, Customer Care and
By Astellia
Astellia announces it has joined global industry body TM Forum, and as a new TM Forum member is participating in one of TM Forum’s Catalyst projects focused on Customer Experience Management (CEM).
By Kentico Software
Kentico Software (www.kentico.com), the Web Content and Customer Experience Management vendor, announced today a promising start to the New Year with the arrival of its 100th employee, a clear forecast of the company’s continued success and growth.
By www.astellia.com
AfricaCom, Cape Town, South Africa, November 13th 2012 - Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS and QoE, joins hands with Vodacom Mozambique to implement its VIP Care CEM solution.
By Astellia
Astellia unveiled today new CEM analytics and reporting capabilities for its VIP Care application. The solution helps operators monitor and deliver the best user experience to their most valuable subscribers in order to reduce churn and grow revenue.
By Clarabridge
Clarabridge will be exhibiting at Forrester Research’s Customer Experience Forum East, Booth #306, June 26-27, in New York
By Astellia
Astellia expands its investments in the Indian market with the opening of a new office in Guargon
By Esther Duval - Astellia.com
Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS, announced today that it will showcase its top-down Customer Experience Management solution at the Mobile World Congress, Hall 1, booth B08.
By Telecoms IQ
Customer Experience Management experts from communication service providers and other leading industries will gather at Telecoms IQ’s CEM in Telecoms – North America Conference in Miami next week
By Michele Westergaard
Interview with Daniel Murray, Vice President of Customer Affairs at Philadelphia Gas Works
By Expotrade
The Middle East CRM & Customer Intelligence Summit 2012 will be held in Dubai on 14-15 May 2012.
By Temkin Group
More Than 200 Large Companies Participated In Temkin Group’s Assessment Of How Companies Collect And Use Customer Experience Metrics
By IQPC Exchange
In recent times, customer experience management (CEM) has undergone a series of massive transformations as companies increasingly recognise that there is more to satisfaction than simply providing a good product or service.

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