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July 2019
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By Evolve IP
Contact Center Connects Santa Barbara Victims and Families with Nationwide Team of Volunteer Counselors
12685539
By Digital Media Solutions
Digital Media Solutions, LLC (DMS), an industry leader in providing end-to-end customer acquisition solutions that help clients win in their business ventures and realize their marketing goals, announced Jennifer Harold was named Director of Business...
By Digital Media Solutions
Digital Media Solutions, LLC (DMS), an industry leader in providing end-to-end customer acquisition solutions that help clients win in their business ventures and realize their marketing goals, was named one of the "Best Entrepreneurial Companies in...
By Digital Media Solutions
Sparkroom Website Redesigned with New Look and Exclusive Focus on Performance Marketing Technology
By Coefficients Co. Ltd.
The Information Technology and Business Process Association of the Philippines (IBPAP) is confident that the country's business-process outsourcing (BPO) industry will wrap this year up positively.
By Coefficients Co. Ltd.
Services, the information technology/business process outsourcing (IT-BPO) sector in particular despite the threats of slowing down, will amass half of the total exports by 2022, as per the executive director of the Bureau of Export Managing Bureau,...
12679440
By ASSERTION
Assertion today released a significant and first-of-its-kind market report for Other Service Provider (OSP) licensees; a unique report which includes an in-detail study of the OSP market in India.
By Coefficients Co. Ltd.
Trade department is becoming really concerned as the demand for artificial intelligence (AI) on business process outsourcing (BPO) landscape becomes more and more prevalent hurting the country's $25 billion industry.
By Coefficients Co. Ltd.
In our fast changing society, lots of opportunities for online career have opened. Digital marketing plays a very vital role now in different business landscapes.
By Coefficients Co. Ltd.
The Philippines is expected to top the information technology and business process management (IT-BPM) global landscape, this is due the emergence of contact centers in various provinces despite the threat of artificial intelligence, as stated by...
By Evolve IP
Evolve IP, The Cloud Strategy Company™, today announced that Gartner has named it to the 2017 Magic Quadrant for Contact Center as a Service, North America.* The report, which includes 11 providers, notes that "North America's CCaaS market has matured...
By Loway
Loway announces QueueMetrics suite for Asterisk integration with Wazo unified communication platform
By Loway
Loway Switzerland announces 37th Gitex Technology Week 2017 Participation with DVCOM Technology Partner.
By Loway
Loway will present the new call center management software lineup at the annual Asterisk Open Source Conference and Exhibition.
By Quality Contact Solutions, Inc.
Quality Contact Solutions (QCS) registered as a Federal Contractor, both as a certified woman owned and as a small business enterprise.
By Mass Markets
Mass Markets, an American-based digital Business Process Outsourcing (BPO) firm specializing in call center customer relationship management (CRM) and customer service selling (CSS) announced today that it had been named to Inc.
By Evolve IP
Receives Inc. 5000 Honor Roll Designation; Achieved by Fewer than 10 Percent of Recognized Businesses
12655667
By Evolve IP
Acquisition of Leading European Contact Center and Unified Communications Firm Continues Company's Global Expansion
By Parlance
New study examines the causes and repercussions of excess workload in the contact center, and offers advice on how to reduce the burden for callers, agents, managers, and IT resources.
12652638
By 24x7 Doctors Answering Service
Mike Meyers's call center service experience will increase 24x7 Doctors Answering Service's customer base up to 24% over the next year.

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