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Business Process Outsourcing Press Releases

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By Coracall
According to a new report by ContactBabel, which surveyed hundreds of business leaders and decision makers, customer satisfaction is the most important metric when evaluating the success of a contact center.
By Coracall
South Africa has won the European Outsourcing Award for the best offshore location recently, and Coracall is proud to have contributed to this country’s accolades.
By FSO Knowledge Xchange
Financial services industry more cautious about outsourcing in response to regulatory uncertainty
By Coracall
Positive interactions with well-trained contact centre agents possess the potential to increase a company’s customer lifetime value and brand awareness.
By SoftCo
Dublin, Ireland. SoftCo, a leading supplier of Business Process Automation and Cloud solutions, are pleased to announce the release of SoftCo R8.5.
By Coracall
The advancement in technology and telecommunications is changing the way companies and people work, rapidly diminishing the notion that productivity is only achieved when workers are physically in a centralised office.
By Accendo Infotech Pvt. Ltd.
Accendo Infotech Private Limited a software development company promotes Open Source technologies to their customers.
By Rishabh Software
Rishabh Software, a CMMI-level 3 software-development company, will be celebrating Valentine’s day in a unique way and in the true spirit of responsibility for the society.
By Coracall
What is fuelling the continued growth and expansion of outsourcing globally?
By Coracall
A recent study of customer experience reveals that marketing and customer service investment decisions remain siloed, at the expense of the customer experience.
By Coracall
Who better to ask for insights about customer service than your own customers?
By Coracall
Customer service is a mission critical, strategic imperative, which drives customer delight according to Mr Ian Kinsey, Managing Director of Coracall South Africa.
By Coracall
The outlook for the BPO industry for fiscal 2013 remains positive according to a senior executive of Coracall, the UK headquartered Business Process Outsourcing Company.
By Coracall
In an effort to address a ballooning budget deficit and stave off an economic bailout Spanish companies are eyeing opportunities in South Africa.
By Coracall
Coracall, a leading Call Centre and Business Process Outsourcing Company with operations in the UK, South Africa and the Philippines today announced the launch of a new corporate website – www.coracall.com .
By Coracall
Whilst the Eurozone crisis is deeply concerning and has implications for the global economy there are tangible opportunities for European businesses to leverage cost containment measures.
By Coracall
Whilst South Africa is now among the top 10 importers of Scotch Whisky in the world, other sectors of the economy continue to grow at an even faster pace, albeit somewhat less flamboyantly.
By Coracall Limited
Global outsourcing, BPO and Call Centre Company, Coracall today announced the formation of a Business Transformation Outsourcing Practice for its global customers.
By Coracall Limited
As stock markets experienced further weakening this week, Gartner’s latest market analysis on outsourcing trends revealed strong growth in the outsourcing sector.
By Coracall Limited
The global airline industry continues to face challenges from the deepening of the European debt crisis that is wiping out the positive impacts of lower fuel prices, increasing air traffic and improved freight market.
By Coracall Limited
The segment of the local business process outsourcing industry that serves the healthcare sector is expected to grow sharply in the Philippines over the next four years on the back of strong demand from developed countries.
By Coracall
Coracall, a BPO, business process outsourcing contact centre / call centre company specialising in voice, non-voice, and back office support to global organisations today announced the creation of multi lingual voice support solutions.
By SoftCo
SoftCo combines SoftCo Cloud with ABBYY FlexiCapture, enabling providers to offer enterprise data capture and cloud-based document management specifically for Business Process Outsourcing
By Invensis Technologies
Pioneering business process outsourcing organization, Invensis Technologies, has recently received ISO/IEC 27001 certification.
By Alex Marshall
Randi Zuckerberg, Facebook’s CEO’s older sister is going to address a business conference on Social Media Marketing in Auckland
By Alex Marshall
The world’s very first two day outsourcing summit is going to be held this June in African country Kenya. An outsourcing platform where number of BPO companies are going to get together to help world economy.
By Techno Brain
Techno Brain BPO / ITES is the Keynote Sponsor of East African Outsourcing Summit 2012 to be held at Nairobi, Kenya from June 5 - 6, 2012
By Techno Brain
Techno Brain, Africa's leading IT Services company, expands its Business Process Outsourcing / IT Enabled Services division by opening a new office in Kampala, Uganda
By Alex Marshall
The newly launched services are aimed at providing businesses an improved offshore experience and resolving customers’ queries in a fastest way.
By Alex Marshall
With the rise of iphone apps around the globe, Kaya Systems, a BPO company, has also launched its services in application development.

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