Lucent Innovation's Decade-Long Journey To Becoming A Trusted Shopify Expert Agency

WILMINGTON, Del. - July 20, 2026 - PRLog -- Lucent Innovation was a two-person operation taking on its first Shopify builds. More than a decade later, that same hands-on approach has grown into a dedicated Shopify expert agency built for direct-to-consumer brands that have outgrown the freelancer-by-project model and need a team that sticks around.

The turning point came in 2016, when Lucent Innovation earned official Shopify Plus Partner status, a milestone that pushed the company to formalize how it staffed Shopify projects. Instead of assembling a new team for every client, the company built a bench of Shopify Verified Skills developers who could plug into a brand's existing operations, handling everything from Liquid theme development to integrations with tools like Klaviyo, Recharge and Gorgias. Today that bench supports brands across fashion, beauty, wellness and B2B, working out of offices in Ahmedabad, India and Wilmington, Delaware.

"When we started, we were just trying to build good Shopify stores," said Ashish Kasama, Co-founder and CTO of Lucent Innovation. "Somewhere along the way, brands stopped asking us for a project and started asking us for a team. That is really what our Shopify expert agency has become."

That shift toward long-term partnership is now central to how Lucent Innovation works. Merchants scaling on Shopify Plus increasingly describe the company as the best Shopify expert agency [https://www.lucentinnovation.com/services/shopify-expert-agency] for adding senior talent without the time and cost of building an internal hiring pipeline from scratch.

Lucent Innovation says the next chapter of that journey is already underway, as more Shopify Plus merchants look for a single technical partner who can carry a store from launch through years of iteration, rather than handing it off between vendors.