HR teams running platforms at less than half their potential, says new audit service from Udder

Independent HR tech consultancy launches Optimization Audit to surface what HR systems aren't doing — and what the gaps are costing
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LONDON - June 3, 2026 - PRLog -- Most HR teams are using less than half of the capability they already pay for in their HR technology platforms, according to independent HR technology consultancy Udder, which today launched a new Optimization Audit designed to identify unused value and quantify its business impact.

The Optimization Audit provides HR leaders with an independent review of their HR technology environment built around three questions: what the system is not doing that it could, what that gap is costing the business, and what should be fixed first. The outcome is a findings report with ROI analysis and a prioritised roadmap. The Strategic Audit also includes a board-ready summary for leadership and finance stakeholders.

The launch comes as HR teams face increasing pressure to modernise operations, improve efficiency and demonstrate measurable returns from technology investments. Many organisations have not independently reviewed their HR systems since implementation, despite significant changes in processes, workforce needs and business priorities.

"The problem usually isn't the technology," said Oriana Manda, Head of Implementation at Udder. "It's that nobody has taken a fresh look at how it's being used since go-live. Workarounds become normal, paid-for features sit unused, and reporting issues are accepted as part of the process. The cost is real, but it's rarely visible."

Manda said the audit was developed in response to a pattern Udder sees repeatedly across HR technology projects. Organisations often assume they need a new platform when the larger opportunity lies in improving the one they already have. Previous reviews have uncovered substantial recoverable licence costs, significant manual administration that could be automated, and reporting challenges caused by configuration issues rather than software limitations.

The audit is designed to complement, not replace, support provided by HR technology vendors. Udder works alongside customers to assess how systems are being used in practice and translate findings into operational and commercial outcomes that leadership teams can act on.

The service reflects a broader shift in how organisations approach HR technology spending. With increased budget scrutiny and growing pressure to prove value, many HR leaders are focusing on optimisation before considering replacement.

For organisations approaching contract renewals, board reviews or broader transformation programmes, the Optimization Audit provides an independent, evidence-based assessment of platform performance and improvement opportunities.

The Optimization Audit is available now. More information is available at https://udder.rocks/optimization-audit

About Udder

Udder is an independent HR technology consultancy helping organisations make smarter HR technology decisions and achieve better outcomes from their existing systems. The consultancy supports HR technology selection, implementation, optimisation and integration across the HR technology landscape. More information is available at https://udder.rocks.

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