Siperb Unveils Always-On AI Support Agent at AstriCon 2026 — One Identity Across Every Channel

LONDON - March 24, 2026 - PRLog -- siperb.com | www.siperb.comThe Support Agent That Never Clocks Off

For small and growing businesses, the cost of missed customer interactions is real — a call unanswered, a chat left on read, a support request that falls through the cracks. Siperb, a UK-based communications platform, demonstrated a working solution to this problem at AstriCon 2026 in Pasadena, California earlier this month.

The company's AI-powered support agent operates simultaneously across voice calls, chat, email, WhatsApp, and Telegram — around the clock, with no human intervention required. A customer who starts a conversation via chat and follows up by phone is met with the same agent, retaining full context from the previous interaction. No repetition. No handoff friction.

Seen Live: What the Agent Actually Did

The AstriCon demonstration was not a slideshow — attendees could interact with the live system. The agent handled technical questions, recovered seamlessly after a simulated call drop, raised a support ticket in Zoho CRM in real time, and verified a returning caller's identity through a PIN system built into the Siperb softphone.

The call routed through Siperb's UK infrastructure to OpenAI's real-time audio system, completing the multi-continent round trip with notably low latency — a practical proof point that the architecture works at real-world scale.

Built to Be Affordable for Any Business

Siperb founder Conrad De Wet was clear that this level of capability should not be the preserve of enterprises with large IT budgets. AI agent functionality is forthcoming in Siperb's Business Pro tier at £5 per month — making autonomous, omnichannel customer support accessible to independent businesses, startups, and SMEs.

The platform currently offers three tiers: a free plan for individuals, Business at £2 per month, and Business Pro at £5 per month.

The Vision: A Digital Clone of Your Customer Relationship

De Wet described the long-term direction as a "customer digital clone" — an AI agent that accumulates the full history of every customer interaction across every channel, enabling businesses to engage proactively and personally at scale, without adding headcount.

For businesses looking to stay responsive without growing their support teams, this represents a meaningful shift in what's possible at an accessible price point. More information is available at www.siperb.com.

About Siperb

Siperb is a WebRTC softphone and SIP proxy solution for Asterisk, FreeSWITCH, and SIP PBX systems. Available across Web, Android, iOS, Windows, and Linux. Free, Business (£2/month), and Business Pro (£5/month) tiers. More at www.siperb.com.

Media Contact: Conrad De Wet | support@siperb.com
Website: https://www.siperb.com