Fieldcode recognized as a High Performer in the G2 Spring 2026 Field Service Management Grid®

Fieldcode was recognized as a High Performer in the G2 Spring 2026 Field Service Management Grid®, with strong user ratings for support, usability, dispatching, and customer experience across multiple reports.
 
NUREMBERG, Germany - March 17, 2026 - PRLog -- Fieldcode has been recognized as an High Performer in the Spring 2026 G2 Field Service Management Grid® Report, one of the most widely used benchmarks for evaluating field service platforms based on verified user reviews.

The G2 Grid® evaluates solutions based on customer satisfaction and market presence, helping service organizations compare software performance.

Across the Spring 2026 reports, Fieldcode received strong user ratings, including:
  • 99% likelihood to recommend
  • 100% quality of support
  • 99% ease of use
  • Net Promoter Score (NPS): 100

These results reflect how service teams experience the platform across scheduling, dispatching, and field operations.

Planning and coordination capabilities also scored highly, with dispatch rated at 100% and appointment booking at 99%. These ratings reflect how Fieldcode supports automated coordination across service operations. Through the platform's Zero-Touch approach, appointment requests from the customer portal or voice AI agents feed directly into scheduling workflows based on technician skills, location, availability, SLAs, and spare parts.

Execution and communication capabilities also received high ratings, including 100% for location tracking and employee communication, helping technicians, dispatch teams, and customers stay aligned in the field.

Reporting tools also received strong feedback, with reporting rated at 99%, helping service organizations analyze performance and improve service delivery.

In addition to the main Grid® report, Fieldcode appears as a High Performer in the regional Grid® reports for Europe and EMEA and in several Spring 2026 reports, including the Implementation Index, Momentum Grid®, Relationship Index, Results Index, and Usability Index.

"These results reflect how service organizations apply the platform in real operations," said Matthias Lübko, CEO of Fieldcode. "Our focus has always been to automate coordination workflows through Zero-Touch service execution, allowing teams to focus on work that requires human expertise."

This recognition is based on feedback from verified users. Fieldcode thanks its customers for sharing their experience and trust.

About G2

G2 is a software marketplace that helps businesses discover, evaluate, and manage technology solutions. The G2 Grid® Reports rank products based on verified user reviews and aggregated online data.

About Fieldcode

Fieldcode is a field service management software built on 20 years of global expertise. It delivers a fully automated Zero-Touch process, automating ticket movement from creation to technician without manual intervention and easing the workload for dispatchers. The software leverages cutting-edge technology to optimize field operations, simplify processes, and improve efficiency across every stage of service management.

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+30 698 792 1200
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