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| Fieldcode named Exemplary in the 2026 ISG Buyers Guide™ for Field Service Emerging ProvidersIndependent ISG research recognizes Fieldcode's automation-driven approach to field service execution, built around a Zero-Touch model that reduces manual coordination and supports consistent operations at scale.
By: Fieldcode The ISG Buyers Guides are independent research publications used by enterprises to assess software providers across defined market categories. Fieldcode's inclusion reflects its focus on automation-driven field service execution. The platform is built around a Zero-Touch approach, where routine planning and coordination decisions are handled by the system upfront rather than manually. Instead of layering automation onto existing processes, Fieldcode treats service execution as a connected flow. This execution model replaces manual handoffs between planning, dispatch, and communication, allowing routine decisions to be handled automatically. Scheduling, routing, workflows, and service communication are designed to work together, reducing manual coordination and supporting consistent execution as operations scale. Matthias Luebko, CEO of Fieldcode, commented: "Field service operations tend to break down when coordination becomes manual and fragmented. Our focus has been to design a system that supports teams by handling routine decisions consistently, so people can concentrate on true exceptions and execution quality." About ISG Information Services Group (ISG) is a global technology research and advisory firm providing research, benchmarking, and advisory services to enterprises. Founded in 2006, ISG supports organizations worldwide in navigating technology, sourcing, and operational change. About Fieldcode Fieldcode is a field service management software built on 20 years of global expertise. It delivers a fully automated Zero-Touch process, automating ticket movement from creation to technician without manual intervention and easing the workload for dispatchers. The software leverages cutting-edge technology to optimize field operations, simplify processes, and improve efficiency across every stage of service management. Links
Media Contact Fieldcode Despoina Mountanea, Team Lead Marketing despoina.mountanea@ +306987921200 End
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