Sequentex Expands CallTower Partnership with FedRAMP-Authorized Genesys Cloud

BOYNTON BEACH, Fla. - Dec. 10, 2025 - PRLog -- Sequentex, a Florida-based Woman-Owned Small Business (WOSB) and trusted IT solutions integrator, today announced an update to its Unified Communications offering following the recent federal authorization of CallTower's Genesys Cloud platform under FedRAMP.

This milestone strengthens Sequentex's ability to deliver secure, compliant cloud communications and contact-center services — positioning Florida and regional businesses to benefit from enterprise-grade security and compliance underpinned by federal standards.

What's New and Why It Matters

• FedRAMP Authorization Means Compliance Assurance — As CallTower's Genesys Cloud platform receives FedRAMP Moderate Impact Authorization, Sequentex can now offer communications and collaboration services that meet stringent federal security and risk standards. This is especially relevant for clients in regulated industries or any organization requiring rigorous data protection and compliance controls.
  
  
• Local, Certified Partner Advantage — Sequentex's standing as a certified WOSB headquartered in Florida offers procurement and diversity-spend advantages for public agencies, municipalities, and enterprises that emphasize supplier diversity, while still delivering solutions built to federal compliance standards.
  
  
• Seamless UCaaS / CCaaS With Compliance Built In — Through the Sequentex-CallTower partnership, customers gain access to a unified communications stack — voice, collaboration, contact-center — delivered via a globally supported, geo-redundant infrastructure, but now secured by FedRAMP compliance. This reduces vendor sprawl and simplifies compliance burden.
  
  
• Ideal for Multi-Site and Regulated Businesses — Whether supporting remote work, hybrid offices, or multi-state presence, Sequentex clients can now leverage a compliant, cloud-native communications foundation that scales, is centrally managed, and aligns with regulatory requirements.

"With CallTower's FedRAMP-authorized platform now available, Sequentex is proud to bring compliance-grade unified communications to Florida businesses and beyond," said Melissa Friskney, President of Sequentex. "We believe compliance shouldn't be a trade-off against usability — this allows our clients to have both."

Learn more here: https://sequentex.com/calltower/

What This Means for Sequentex Customers

Businesses across Florida now have access to:

• Enterprise-grade contact-center and UCaaS/CCaaS functionality
• Cloud-native, globally supported infrastructure with high resilience and availability
• Compliance and data-security posture aligned with federal FedRAMP standards
• A single trusted local partner (Sequentex) delivering procurement, deployment, support, and ongoing service management

About Sequentex

Sequentex is a Florida-based Woman-Owned Small Business (WOSB) delivering IT infrastructure, cybersecurity, unified communications, cloud services, and managed IT solutions. With deep expertise in compliance, security, and client-first integration, Sequentex helps organizations modernize and secure their technology stack while optimizing costs and vendor management.

About CallTower & Genesys Cloud

CallTower is a global leader in cloud-based unified communications, collaboration, and contact-center services. Its Genesys Cloud platform — now FedRAMP-authorized — delivers secure, AI-enabled unified communications and CX orchestration for enterprise, public sector, and private organizations.